Provider Maintenance Administrative Assistant - REMOTE
About The Position
The Provider Maintenance Administrative Assistant accurately resolves medical bills that require providers or vendors to be added and completes additional assigned tasks. The role involves extensive data entry across multiple systems and reports to the Bill Review Team Lead. It is a full-time, non-exempt remote position, Monday through Friday, 7:00 a.m. to 4:00 p.m. local time. Applicants residing in California, New York, or Hawaii are not being considered. The position requires a safe, HIPAA-compliant home office and a DSL, fiber, or cable internet connection; 100 Mbps or better is preferred. Pay is $16–$18 per hour, depending on experience and location.
Requirements
- High school diploma required.
- At least 2 years of office experience.
- Excellent written and oral communication and interpersonal skills.
- Strong organizational skills.
- High comfort level with computers and computer programs, including MS Word, MS Excel, and email.
- Ability to meet deadlines in a high-pressure, time-sensitive environment.
- Ability to lift up to 20 pounds.
- Ability to sit and keyboard for most of an 8-hour day, except during lunch and break times.
- Manual dexterity.
- Ability to speak on the telephone intermittently throughout the day.
- Fluent English reading and writing skills.
- Ability to provide and confirm a safe home office environment that is HIPAA compliant.
- DSL, fiber, or cable internet connection from home.
Nice To Haves
- Some college or a college degree preferred.
- Home internet speed of 100 Mbps or better preferred.
Responsibilities
- Analyze medical bills and recommend solutions based on provider information needed to process each bill.
- Review and verify provider information used for medical bills, adding or modifying it in the BR system as appropriate.
- Follow up with customers regarding provider files and validation of medical provider data.
- Protect system integrity by monitoring and correcting duplicate, inaccurate, or outdated data.
- Communicate with medical providers to obtain needed information and resolve bill-specific issues.
- Communicate directly with clients and respond to their questions quickly and professionally.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid holidays
- Monthly internet stipend
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
