Protective Services Officer Unarmed - Memorial Regional Medical Center
About The Position
The Protective Services Officer provides internal and external safety and security functions in support of the general safety of Bon Secours facilities. The role includes participating in investigations and detentions when warranted. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance. The officer protects patients, visitors, and employees; patrols hospital property; enforces applicable policies; monitors closed-circuit television; responds to confrontations as appropriate; and documents activity and incidents. Other job-related duties may be assigned by the supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver’s license.
- Obtain American Heart Association BLS Basic Life Support certification within six months of hire.
- Complete Non-Violent Crisis Intervention Training within six months of hire.
- Basic skills using Microsoft Word.
- Proficiency in using, maintaining, and following safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurate incident documentation and effective coordination with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict resolution skills.
Nice To Haves
- Vocational/technical degree.
- One to two years of security, law enforcement, or military experience.
Responsibilities
- Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
- Deter criminal activity through routine patrols of hospital property, including parking lots and decks.
- Enforce policies including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television and identify situations that may require Protective Services involvement.
- Intervene in patient, visitor, and staff confrontations as appropriate.
- Document duties performed, including completing daily activity logs and incident reports.
- Respond to radio and telephone calls for routine and emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
- Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
- Tuition assistance, professional development, and continuing education support.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
