Protective Services Officer Unarmed - Memorial Regional Medical Center
About The Position
The Protective Services Officer provides internal and external safety and security functions to support the general safety of Bon Secours facilities. Officers are assigned to an area and respond to radio or telephone calls for routine and emergency assistance. The role may involve participating in investigations and detentions when warranted. The officer protects patients, visitors, and employees through escorts, patrols, and mitigation of environmental safety hazards. The position also involves deterring criminal activity, enforcing facility policies, monitoring closed-circuit television, intervening in confrontations as appropriate, and documenting activities and incidents. This description is not exhaustive; employees may be assigned other job-related duties by their supervisor, subject to reasonable accommodation.
Requirements
- High school diploma or GED.
- Valid driver's license.
- BLS Basic Life Support certification from the American Heart Association, required within six months of hire.
- Non-Violent Crisis Intervention Training, required within six months of hire.
- Basic skills using Microsoft Word.
- Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment, such as batons, handcuffs, body-worn cameras, and soft restraints, in accordance with healthcare regulations and organizational policies.
- Technical skills in radio communication, report writing, surveillance systems, and access control software, including accurately documenting incidents and coordinating with clinical teams and law enforcement.
- Effective communication, active listening, empathy, and conflict-resolution skills.
Nice To Haves
- Vocational/technical degree.
- One to two years of security, law enforcement, or military experience.
Responsibilities
- Provide escorts and patrol grounds to protect patients, visitors, and employees.
- Identify and mitigate environment-of-care safety hazards.
- Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
- Enforce policies, including parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policies.
- Monitor hospital activity on closed-circuit television for escalating situations that may require protective services involvement.
- Intervene in patient, visitor, or staff confrontations as appropriate.
- Document duties performed, including daily activity logs and incident reports.
- Respond to radio and telephone calls for routine or emergency assistance.
- Participate in investigations and detentions when warranted.
Benefits
- Competitive pay, incentives, and referral bonuses.
- 403(b) with employer contributions when eligible.
- Medical, dental, vision, and prescription coverage.
- HSA/FSA options.
- Life insurance.
- Mental health resources and discounts.
- Paid time off.
- Parental and FMLA leave.
- Short- and long-term disability.
- Backup care for children and elders.
- Tuition assistance.
- Professional development and continuing education support.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
