Protective Services Officer Unarmed - Security and Safety - Roper Hospital

Roper St. Francis Healthcare•Charleston, SC

12d

About The Position

The Protective Services Officer provides internal and external safety and security functions to support the general safety of Roper St. Francis Healthcare facilities. Officers are assigned to an area and respond to radio and telephone calls for routine or emergency assistance, including participating in investigations and detentions when warranted. This position is based at Roper Hospital and works an evening/night schedule on Friday, Saturday, and Sunday from 6:00 PM to 6:30 AM, for 36 scheduled hours per week. The officer protects patients, visitors, and employees through escorts, patrols, hazard mitigation, policy enforcement, monitoring hospital activity, and responding to confrontations, emergencies, and alarms. The role also includes documenting activities and incidents, maintaining assigned posts and patrol vehicles, maintaining proficiency with issued equipment, and following organizational policies and procedures. A valid driver’s license and high school diploma or GED are required. BLS certification and Non-Violent Crisis Intervention Training are required within six months of hire.

Requirements

High school diploma or GED.
Valid driver’s license.
BLS Basic Life Support certification from the American Heart Association within six months of hire.
Non-Violent Crisis Intervention Training within six months of hire.

Nice To Haves

Vocational or technical degree.
1–2 years of security, law enforcement, or military experience.

Responsibilities

Protect patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment-of-care safety hazards.
Conduct routine patrols of hospital property, including parking lots and decks, to deter criminal activity.
Enforce policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free and smoking policies.
Monitor hospital activity on closed-circuit television to identify escalating situations that may require protective services involvement.
Intervene in patient, visitor, and staff confrontations as appropriate.
Document duties performed, including completing daily activity logs and incident reports.
Understand and follow emergency procedures, alarm response, evacuation procedures, and internal and external disaster plans.
Respond to designated emergency situations and hospital alarms.
Complete mandatory education and training to maintain organizational and department-specific competencies and requirements.
Maintain applicable certifications and licensure.
Remain at the assigned post and complete post-specific duties.
Keep posts and patrol vehicles clean, neat, and free of non-work-related materials.
Follow organizational policies and procedures, particularly those concerning attendance and punctuality, confidentiality, dress code, identification badges, and safety.
Maintain a professional manner while on duty.
Maintain proficiency and standards with all issued equipment.
Perform other job-related duties as required by a supervisor, subject to reasonable accommodation.