Property Specialist, Single-Family Home Portfolio

Atrium Management•Orlando, FL

3d•Onsite

About The Position

Atrium Management Company is seeking a Property Specialist to manage a growing portfolio of single-family and boutique housing properties in the Greater Orlando market. The role focuses on building and maintaining relationships with residents, owners, and vendors, and collaborating with the Business Development team on strategies to expand the client base. It has a strong emphasis on maintenance coordination and requires travel by car to rental properties in the assigned Orlando-area portfolio. The position is based at Atrium’s Corporate Headquarters at 201 S Bumby Ave., Orlando, FL 32803, with local travel throughout Orange, Osceola, Seminole, Volusia, and Lake counties. The Property Specialist reports directly to the Portfolio Manager. The schedule is 8:30 a.m. to 5:30 p.m., Monday through Friday, with a flexible schedule that includes some weekends as business needs require. The posting lists salary as $48,000–$54,000 based on experience, plus bonus incentives; its salary description also lists $48,000–$58,000. Atrium describes itself as a fully integrated real estate platform managing more than 12,000 doors across Florida, Georgia, Tennessee, and Virginia. The company highlights its growth, internal promotions, expansion into new markets, and recognition as Orlando’s #1 Best Place To Work for the second year in a row. It offers competitive pay, growth opportunities, industry certification opportunities, and benefits intended to support employees and their families. Benefits eligibility begins on the first of the month following the start date.

Requirements

At least 3–5 years of experience in a management or leadership role.
Reliable transportation and a valid Florida driver's license.
Understanding of property operations, particularly lease terms, contract enforcement, and collections.
Demonstrated ability to provide excellent customer service that supports resident retention.
Strong organization and time-management skills.
Skills in conflict resolution, client satisfaction, negotiation, and handling difficult conversations.
Computer proficiency, including Office or Google Workspace.
Self-disciplined, positive, energetic, resourceful, hands-on, adaptable, and dependable.
Able to work as part of a team and independently.
Ability to travel by car to properties within the assigned Orlando-area portfolio.

Nice To Haves

Property Manager, Assistant Property Manager, or leasing experience is preferred.
Florida real estate license preferred but not required.
Familiarity with AppFolio, Property Meld, or similar property management systems is a plus.
Spanish-speaking bilingual candidates are highly encouraged to apply.

Responsibilities

Support and participate in meeting customer service and leasing standards.
Maintain accurate resident and property records.
Review resident service requests, create work orders, and follow up with residents, builders, or warranty companies until work is complete.
Respond promptly and courteously to resident requests and provide solutions to resolve issues.
Assist with paperwork for new and renewal lease agreements.
Determine lease renewal rates and assist with delivering renewal letters to secure renewals.
Review resident files and accounting records to identify unpaid or late fees; communicate with residents about balances, implement collection procedures, and enforce leases to maximize revenue.
Identify areas for improvement and improve community efficiency, productivity, and profitability.
Collect, post, and deposit rents, security deposits, and other portfolio income daily.
Lead maintenance and management of budgeted occupancy, collections, and expenses.
Establish priorities independently, manage time effectively, and complete assigned objectives and projects.
Respond to unexpected problems and manage priority changes in a fast-moving environment.
Understand legal documents and carry out related rent collections and lease management.
Complete financial records, budgets, and other fiscal reporting.
Coordinate maintenance across the assigned single-family and boutique housing portfolio.
Build and maintain relationships with residents, owners, and vendors.
Work with the Business Development team to develop strategies to expand the client base.
Travel by car to rental properties throughout the assigned Orlando-area portfolio.