Lead Analyst, Single Family Residential Property Tax

Ryan • Scottsdale, AZ

3d • Hybrid

About The Position

The Lead Analyst directly assists the Manager, Analyst with daily client service activities while working with limited direct supervision. The role mentors Analysts and Senior Analysts, reviews their work, and provides guidance to improve productivity and utilization. The Lead Analyst helps create positive team member experiences that support excellent client service and contribute to the Firm’s revenue and profit. The successful candidate is analytical and skilled at problem-solving, research, database reconciliation, and detailed calculations. Team members are expected to embrace Ryan’s values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always, and demonstrate accountability.

The role manages daily workflows, deadlines, priorities, and emergencies; responds to client inquiries and tax authority requests; and uses applicable software and OneSource Property Tax Systems. It also involves developing and implementing procedures, training and mentoring staff, reviewing time and expense reports, helping deploy system enhancements, and keeping current with changing state statutes.

Requirements

• High school diploma or GED required.
• Minimum of three years of external property tax experience, or sustained proficiency in key performance indicators for the prior level.
• Analytical and problem-solving skills.
• Demonstrated leadership and strong verbal and written communication skills.
• Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.
• Ability to work independently and as part of a team with professionals at all levels.
• Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and internet navigation and research.
• Thorough understanding and working knowledge of applicable software and OneSource Property Tax Systems.
• Valid driver's license required.
• Desire to perform in a high-energy team environment.

Nice To Haves

• Bachelor’s degree highly recommended.

Responsibilities

• Create a positive team member experience.
• Respond to client inquiries and requests from tax authorities.
• Understand and use applicable software and OneSource Property Tax Systems.
• Manage and monitor group workflows to meet internal and state-mandated deadlines.
• Prioritize, delegate, and manage emergencies.
• Manage timely completion of tasks using knowledge of tax deadlines.
• Formulate and implement procedures for new or changed filing and processing requirements.
• Attend and potentially conduct internal or external training.
• Review team time and expense reports for accuracy and completion.
• Mentor and train staff on software platforms.
• Assist with development and deployment of system enhancements.
• Keep abreast of changing state statutes and act accordingly.
• Perform other duties as assigned.

Benefits

• Hybrid work options.
• Generous personal time off (PTO).
• 14 weeks of 100% paid leave for new parents, including adoption.
• Monthly gym membership reimbursement or gym equipment reimbursement.
• Benefits eligibility effective day one.
• 401(k) with employer match.
• Tuition reimbursement after one year of service.
• Fertility assistance program.
• Four-week company-paid sabbatical eligibility after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED