About The Position

The Lead Analyst, Single Family Residential Property Tax, directly assists the Manager, Analyst with daily client service activities while working with limited direct supervision. The role mentors Analysts and Senior Analysts, reviews their work, and provides guidance to enhance productivity and ensure optimal utilization. The Lead Analyst helps create positive team member experiences that support excellent client service and drive revenue and profit for the Firm. The position calls for analytical and problem-solving skills, strong people skills, effective research, database reconciliation, and detailed calculations. Ryan team members are expected to embrace the values of Pursue Excellence, Wired to Win, Generosity Matters, Build Trust and Integrity Always, and demonstrate accountability.

Requirements

  • High school diploma or General Educational Development (GED) certificate.
  • At least three years of external property tax experience, or demonstrated sustained proficiency in key performance indicators at the previous level.
  • Ability and willingness to work in a high-energy, team-oriented environment.
  • Demonstrated leadership, problem-solving, and strong verbal and written communication skills.
  • Ability to prioritize tasks, manage multiple assignments, and navigate ambiguity.
  • Ability to work independently and collaboratively with professionals at all levels.
  • Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and internet navigation and research.
  • Thorough understanding and working knowledge of applicable software and OneSource Property Tax Systems.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Create a positive team member experience.
  • Respond to client inquiries and requests from tax authorities.
  • Understand and use applicable software and OneSource Property Tax Systems.
  • Manage and monitor the group’s daily workflows to meet internal and state-mandated deadlines.
  • Prioritize, delegate, and manage emergencies.
  • Manage timely completion of tasks using knowledge of tax deadlines.
  • Formulate and implement procedures to address new or changing filing and processing requirements.
  • Attend and, when necessary, conduct internal or external training sessions.
  • Review team members’ time and expense reports for accuracy and completeness.
  • Mentor and train staff on the use of software platforms.
  • Assist in developing and deploying system enhancements.
  • Stay up to date with changes in state statutes and take appropriate action.
  • Perform other duties as assigned.

Benefits

  • Hybrid work options.
  • Award-winning culture.
  • Generous paid time off benefits.
  • 14 weeks of 100% paid leave for new parents, including adoption.
  • Monthly gym membership or gym equipment reimbursement.
  • Benefits eligibility effective day one.
  • 401(k) with employer match.
  • Tuition reimbursement after one year of service.
  • Fertility assistance program.
  • Four-week company-paid sabbatical eligibility after five years of service.
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