Property Specialist, Single-Family Home Portfolio

Atrium Management Company•Orlando, FL

3d•$48,000 - $58,000•Onsite

About The Position

Atrium Management Company is seeking a Property Specialist to manage a growing portfolio of single-family and boutique housing properties in the Greater Orlando market. The role focuses on building and maintaining relationships with residents, owners, and vendors, and working with the Business Development team on strategies to expand the client base. The position emphasizes maintenance coordination and requires the ability to drive to rental properties throughout the assigned Orlando-area portfolio. The role is based at Atrium’s Corporate Headquarters at 201 S Bumby Ave., Orlando, FL 32803. Local travel throughout Metro-Orlando, including Orange, Osceola, Seminole, Volusia, and Lake counties, is required. The schedule is 8:30 a.m.–5:30 p.m., Monday through Friday, with a flexible schedule that includes some weekends as required by business needs. Salary is $48,000–$54,000 based on experience, plus bonus incentives. The Property Specialist reports directly to the Portfolio Manager.

Requirements

Minimum 3–5 years of experience in a management or leadership role.
Reliable transportation and a valid Florida driver license.
Understanding of property operations, particularly lease terms supporting contract enforcement and collections.
Demonstrated ability to provide excellent customer service and support resident retention.
Strong organizational and time-management skills.
Skills in conflict resolution, client satisfaction, negotiation, and handling difficult conversations.
Computer proficiency with Office or Google Workspace.
Self-disciplined, positive, energetic, resourceful, hands-on, adaptable, and dependable.
Team-oriented, with the ability to work independently.
Ability to travel locally throughout Metro-Orlando, including Orange, Osceola, Seminole, Volusia, and Lake counties.

Nice To Haves

Property Manager, Assistant Property Manager, or leasing experience.
Florida real estate license.
Familiarity with AppFolio, Property Meld, or similar property management systems.
Spanish-speaking or bilingual ability.

Responsibilities

Support and participate in fulfilling customer service and leasing standards.
Maintain accurate resident and property records.
Review resident service requests, set up work orders, and follow up with residents, builders, or warranty companies until work is complete.
Respond promptly and courteously to resident requests and provide solutions to resolve resident issues.
Assist in preparing paperwork for new and renewal lease agreements.
Determine lease renewal rates and assist with delivery of renewal letters to secure renewals.
Review resident files and accounting records for unpaid or late fees; communicate outstanding balances, implement collection procedures for delinquencies, and enforce leases to maximize revenue.
Identify areas for improvement and improve community efficiency, productivity, and profitability.
Collect, post, and deposit rents, security deposits, and other portfolio income daily.
Lead the maintenance and management of budgeted occupancy, collections, and expenses.
Establish priorities independently, manage time effectively, and fulfill assigned objectives and projects.
Respond to unexpected problems and manage priority changes in a fast-moving environment.
Comprehend legal documents and carry out related rent collections and lease management.
Complete financial records, budgets, and other fiscal reporting.
Build and maintain relationships with residents, owners, and vendors.
Work with the Business Development team to develop strategies to expand the client base.
Travel by car to rental properties within the assigned Orlando-area portfolio.