About The Position

The Property Preservation Analyst participates in M&T Bank’s Enterprise Operations Development Program, gaining hands-on experience supporting residential properties that secure mortgage and home equity loans. The role provides exposure to how the bank monitors and manages property-related activity, works with vendors, responds to property issues, reviews reporting, and follows regulatory and investor requirements. The analyst completes rotations across multiple Property Preservation disciplines to develop an understanding of mortgage servicing operations. The team works with national vendors and may coordinate property inspections, secure vacant properties, review repair needs, monitor insurance claims, address code violations, and support other property-related requirements. Specialized areas include Presale, Escalations, FHA Property Preservation, and Reporting (PROPS). The role may involve customer contact or back-office work depending on the candidate’s preference and skill set. The analyst builds skills in analysis, decision-making, vendor management, risk, reporting, and problem-solving while supporting internal and external customers and adhering to company risk and regulatory standards.

Requirements

  • Bachelor’s or Master’s degree.
  • Minimum cumulative GPA of 3.0.
  • Up to 1 year of work experience.
  • Outstanding written and verbal communication skills.
  • Demonstrated interpersonal skills.
  • Demonstrated analytical skills.
  • Demonstrated computer skills.
  • Prior work or internship experience.

Responsibilities

  • Complete job rotations over a set time frame in multiple disciplines to understand their roles, how they are used at the Bank, and how they work together to deliver solutions and services to internal and external customers.
  • Manage a pipeline of loans, ensuring operational processes are completed timely and accurately.
  • Review loans to confirm quality within the Company’s risk appetite.
  • Work in customer-contact or back-office roles, depending on the candidate’s preference and skill set.
  • Develop and produce routine departmental reports and spreadsheets, including project analyses, historical reporting, and financial analyses.
  • Complete data review, research, and/or reconciliation.
  • Participate in Customer Asset Management Operations Development Program activities.
  • Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite; identify risk-related issues requiring escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators, as applicable.
  • Complete other related duties as assigned.
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