Property Operations Coordinator

Strategic HR Client•Cincinnati, OH

19d•Onsite

About The Position

Prodigy Properties is seeking a Property Operations Coordinator in Cincinnati, Ohio, to manage commercial, retail, multifamily, and residential properties, many of which are bank-owned or under court-appointed receivership. The role focuses on restoring stability to distressed properties by organizing operations, collecting rent, enforcing lease terms, addressing tenant concerns, and coordinating property upkeep. The coordinator handles a varied portfolio and may encounter deferred maintenance, disorganized rent rolls, unresolved tenant issues, and unpaid rent.

Requirements

Experience handling evictions, collections, or confrontational situations.
Ability to remain calm, firm, and professional under pressure.
Strong organizational, problem-solving, and conflict-resolution skills.
Ability to follow operational policies, codes, and regulations.
Proficiency in Microsoft Office.
2–4 years of directly related experience in property management or real estate is preferred.
Bachelor’s degree in real estate, finance, business management, or a related field is preferred, or equivalent experience.
Valid driver’s license and personal vehicle for company business.
Ability to physically tour and evaluate vacant and occupied properties.
Availability for a scheduled on-call rotation for emergencies.
Occasional same-day travel may be required.

Nice To Haves

Experience with Rent Manager, Yardi, and/or Entrata.
Working knowledge of affordable housing laws and anti-discrimination legislation.
Background in property management, scattered-site or affordable housing, REO field services, collections, code enforcement, hospitality, or retail management.

Responsibilities

Assess distressed properties, organize rent rolls, and identify current and delinquent rent payments.
Manage leases, deposits, rent collection, and lease compliance.
Serve notices and manage evictions as needed.
Resolve tenant complaints, violations, and disputes, including challenging interactions.
Build and maintain tenant relationships that support timely rent payments and lease compliance.
Oversee, maintain, and inspect assigned buildings and properties.
Coordinate maintenance, repairs, and inspections with vendors and contractors.
Respond to emergency calls on a scheduled on-call rotation.
Complete paperwork for housing assistance programs.
Track lease dates and report vacancies, tenant data, and property conditions.
Prepare purchase orders and approve invoices.
Maintain certificates of insurance for tenants and contractors.
Market vacant spaces to attract tenants as needed.
Handle move-out reconciliations, damage checks, and deposit returns in accordance with state law.
Communicate issues and recommendations to management.
Enter data into property management software.