Property Manager, Multifamily

Cushman & Wakefield•Greeley, CO

About The Position

The Property Manager is responsible for maintaining multifamily communities to a market-ready standard and providing a high level of service. This role oversees all property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The Property Manager provides excellent service and communication to residents and prospects, supports resident satisfaction and renewals, and works to increase revenue, reputation, and profitability. The role leads and manages the on-site team, including leasing, customer service, maintenance, and management personnel. It oversees daily operations and policy compliance, maintains staffing through interviewing, hiring, and coaching, and develops team members to improve engagement and performance. The Property Manager also manages community budgets and finances, resident files, leasing and marketing goals, advertising and client traffic, and resident concerns. The position operates in a professional office environment, uses standard office equipment, and requires regular travel, which may be up to 25% of the time.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team and supervise day-to-day operations.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide responsive customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork according to company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage a high-performing on-site team, including leasing, customer service, maintenance, and management personnel.
Analyze competition and develop creative marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise the on-site team’s day-to-day operations and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files according to company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities for staff and set goals to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.
Competitive pay.