Property Manager, Multifamily

Cushman & Wakefield•Tampa, FL

2d•$68,000 - $80,000

About The Position

The Property Manager is responsible for maintaining multifamily communities to a market-ready standard, providing high-level service, and motivating high-performing teams to maximize property performance. The role oversees day-to-day community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The Property Manager provides customer service and communication to residents and prospects, completes lease and renewal paperwork to company standards, tracks advertising and client traffic, and develops marketing programs informed by competition analysis. The role leads, mentors, hires, coaches, and manages on-site personnel; ensures company policies and procedures are followed; maintains resident files; supports resident satisfaction and conflict resolution; and manages the community’s budget and finances. The position also works with leasing staff to meet leasing and marketing goals. The role operates in a professional office environment and routinely uses standard office equipment. Regular travel is required, potentially up to 25% of the time. Compensation is $68,000–$80,000, with the offer depending on factors including location, market rates, collective bargaining coverage, experience, and qualifications.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Oversee the smooth operation of the community, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communicate with residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage the on-site team, including leasing, customer service, maintenance, and management personnel.
Analyze competition and develop creative marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise day-to-day on-site operations and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents’ files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the overall community budget and finances.
Work with leasing staff to achieve leasing and marketing goals.
Set goals with staff and work to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in retirement savings plans, health savings accounts, and disability insurance programs.
Paid and unpaid time away from work.