Property Manager - Part Time

QUANTUM RESIDENTIAL•Vancouver, WA

2d•$20 - $28•Onsite

About The Position

The part-time Property Manager is responsible for leasing and occupancy, resident communication and retention, property administration, financial and reporting activities, and coordination of day-to-day property operations in accordance with Quantum Residential standards. The role includes managing office clerical, filing, and record-keeping systems; identifying and addressing resident needs; and supervising office and maintenance staff, including approving timecards. The position is 20 hours per week and includes a discounted two-bedroom apartment. Some minor maintenance may be required. The Property Manager markets and leases apartments, supports residents, collects and records payments, maintains records, and helps prepare reports and legal documentation. For applicable affordable properties, the role also handles compliance activities and prepares sites for regulatory and investor inspections. Additional duties may be assigned, including overall building management when staffing is limited.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Proficient in MS Office, particularly email (desktop and web-based), Word, and Excel.
Knowledge of office management systems and procedures; strong time-management, multitasking, prioritization, attention-to-detail, and problem-solving skills.
Ability to read and interpret emails, utility billings, financial and instructional documents, rental agreements, and procedure manuals.
Ability to calculate discounts, interest, commissions, proportions, and percentages, and to perform basic arithmetic using American money and standard weight, volume, and distance measurements.
Ability to communicate effectively and work safely, under pressure, and with or without direct supervision.
Valid driver’s license and valid liability insurance; may need to use a personal vehicle.
Ability to meet the physical demands of the role, including standing, handling and reaching, walking, climbing or balancing, sitting, stooping, kneeling or crouching, and frequently lifting or moving up to 25 pounds; rare lifting or moving of more than 50 pounds.
Ability to travel out of town to conferences if required and work overtime if needed to meet deadlines.

Nice To Haves

Two years of related property management experience or training.
Experience managing or leasing multifamily properties.
Multifamily certification such as ARM, CAM, or NALP.
Bookkeeping experience.
Self-motivation, self-direction, preference for detail work, and potential to become a team leader.

Responsibilities

Respond to telephone inquiries, show apartments, follow up with prospective residents, monitor leasing traffic, and complete lease applications.
Conduct credit and reference checks, establish and maintain lease files, and secure at least the industry-average share of closed leases at the property.
Open model apartments and walk the tour route daily to maintain a quality presentation; conduct periodic market surveys as requested.
Encourage resident retention by contacting residents with expiring leases or who are not currently on a lease.
Perform move-in inspections and review welcome packets with new residents.
Maintain legal records and files and enter daily activity in daily and vacancy reports.
Prepare and process resident service requests; assist with resident problems and complaints, including rent and service issues.
Assist with newsletters, promotional flyers, community activities, and events.
Ensure personnel respond to resident requests and complaints in a timely, efficient, and courteous manner.
Operate the property within the budget and financial guidelines established by the Regional Property Manager and Owner.
Collect, record, and deposit rental payments, application fees, and security deposits; maintain account records and journals and make bank deposits.
Help prepare weekly and monthly reports and legal action for evictions as necessary.
For applicable affordable properties, comply with regulatory requirements; conduct initial and annual certifications, rent increases, and utility allowances under LIHTC and HUD guidelines.
Prepare applicable sites for Management and Occupancy Reviews, REAC, Housing Quality Standards, regulatory and investor audits, and inspections.
Directly supervise office and maintenance staff, including approving timecards.
Perform other assigned tasks, potentially including overall building management when staffing is limited.