Property Manager- West Line Flats

Inland Real Estate•Lakewood, CO

6d•Onsite

About The Position

West Line Flats Apartments in Lakewood, Colorado, is hiring a full-time Property Manager to oversee the property's operations and help the team and community succeed. The role is accountable for financial performance, security, staff development, and the property's appearance, while helping maximize occupancy and property value and build community. The Property Manager provides resident-focused service, supports leasing and retention, maintains accurate operational and financial records, and hires, trains, supervises, and develops on-site staff. The position may require on-call service and travel to company gatherings.

Requirements

High school diploma or equivalent required.
Two years of experience in property management or other relevant work experience.
Problem-solving skills, including the ability to collect relevant data, establish facts, draw valid conclusions, and initiate appropriate action.
Willingness and ability to serve on call as scheduled or necessary.
Ability to travel to company gatherings in the local area or another state.
Obtain Fair Housing certification before interacting with prospects or residents.
Computer skills, including keyboarding, internet searches, mathematics, Microsoft Office Suite (Word, Excel, and Outlook), and community software applications.
Knowledge of OSHA laws and regulations.
Present a neat, clean, and professional appearance throughout the workday and whenever at the community.

Nice To Haves

Bachelor's degree preferred.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) certification preferred; must be willing to obtain certification if instructed by senior management.

Responsibilities

Demonstrate personal and professional integrity, follow company policies and procedures, and comply with applicable laws and regulations.
Promote a high-quality resident experience, especially during move-in and move-out, and respond positively to resident concerns and requests.
Develop and implement resident-retention programs, including events, promotions, and newsletters.
Communicate with tenants about property events that may disrupt the community; conduct periodic resident inspections and courtesy calls to recent move-ins and move-outs.
Work toward leasing the property to full capacity in accordance with budget goals; collaborate with the leasing team to improve leasing results and gather information about competing properties.
Monitor and analyze traffic, conversion ratios, renewals, and marketing data.
Understand financial goals and operate assets in owners' best interests according to the Policies and Procedures Manual.
Maintain accurate community transaction records, including rent rolls, delinquency reports, and move-in and move-out records.
Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
Maintain the community's appearance, identify needed repairs, and ensure they are completed; regularly inspect models and market-ready apartments and communicate service needs to maintenance.
Update make-ready boards with vacant status and verify their accuracy daily.
Hire, train, motivate, supervise, and terminate on-site staff to meet property goals; provide employee training, conduct annual performance reviews, review and approve timesheets, and advise staff on procedures and guidelines.
Serve on call as scheduled or necessary and travel to company gatherings.
Complete Fair Housing certification before interacting with prospects or residents.
Participate in training to comply with new or existing laws.
Perform other duties as assigned.