Assistant Property Manager - 82 Flats

Barrett & Stokely•Indianapolis, IN
•Onsite

About The Position

Barrett & Stokely is a real estate investment and management firm that has worked in multifamily real estate development and management since 1975. Its portfolio includes more than 12,000 multifamily apartment homes in the Midwest, and the company has over 300 employees. The company’s purpose is to enhance neighborhoods and build communities, with a focus on delivering solutions to complex real estate challenges and providing exceptional service. The Assistant Property Manager supports the Property Manager in leading and directing staff to provide a high level of service to residents. The role handles rent collection and posting, late-payment processing and notices, and eviction initiation when needed. It also supports financial and operational reporting; prepares renewal offers and leases; conducts apartment readiness inspections and move-in processes; completes related paperwork; and records daily resident, leasing, move-in, move-out, and apartment-condition information. The position must comply with applicable local, state, and federal laws, including Fair Housing laws. This is a full-time, day-shift position at 82 Flats in Indianapolis, Indiana. Starting pay is $20.00 per hour.

Requirements

  • Two years of related experience in multifamily management and/or leasing, sales, or customer service, or an equivalent combination of education and experience.
  • Knowledge of multifamily property management practices and processes, including Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and property management software.
  • Strong customer service abilities and verbal and written communication skills.
  • Self-starter with excellent multitasking and organizational skills.
  • Proficiency in Microsoft Office Suite, including Word and Excel.
  • Proficiency in Entrata software.
  • Maintain a courteous, helpful demeanor and demonstrate professionalism with owners, residents, prospective residents, coworkers, and vendors.
  • Must be authorized to work in the United States without company sponsorship.
  • Must have reliable transportation.
  • Must be able to pass a criminal background check.

Nice To Haves

  • High school diploma or GED preferred.
  • Valid driver's license preferred.

Responsibilities

  • Assist the Property Manager in leading and directing staff to ensure a high level of service to residents.
  • Collect and post rent payments, process late payments, issue late notices, and initiate eviction proceedings when needed.
  • Assist the Property Manager with financial and operational reporting.
  • Generate renewal offers, track returned offers, and draft leases after offers are returned.
  • Inspect apartments before move-in to confirm units are ready, and assist new residents during move-in.
  • Complete necessary paperwork.
  • Enter daily information about resident walk-in traffic, move-ins, move-outs, and apartment conditions.
  • Comply with local ordinances and state and federal laws, including Fair Housing laws.

Benefits

  • Leasing Professional Bonus
  • Leasing and Renewal Commissions
  • Medical insurance
  • Dental insurance (employer-paid employee coverage)
  • Vision insurance (employer-paid employee coverage)
  • 401(k) and employer match
  • Paid time off
  • Paid holidays and floating holidays
  • Paid childbirth medical leave and paid parental leave
  • Employer-paid life insurance
  • Short-term and long-term disability
  • Supplemental life insurance
  • Employer-paid Employee Assistance Program (EAP)
  • Health Savings Account (HSA) and employer match
  • Service awards
  • Employee referral bonus
  • Employee discount
  • Professional development
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