Property Manager- West Line Flats

The Inland Real Estate Group of Companies•Lakewood, CO
•$75,000 - $80,000

About The Position

West Line Flats Apartments in Lakewood, Colorado is seeking a full-time Property Manager. The role is accountable for the property’s operations and supports financial performance, security, staff development, and the community’s appearance. The Property Manager works to maximize occupancy and property value while building a strong resident community. The role also supervises on-site employees and supports leasing, resident satisfaction, property maintenance, and compliance with company policies and applicable laws.

Requirements

  • High school diploma or equivalent required.
  • At least two years of property management or other relevant work experience.
  • Problem-solving ability, including collecting relevant data, establishing facts, drawing valid conclusions, and initiating appropriate action.
  • Ability to serve on call as scheduled or necessary.
  • Ability to travel to company gatherings locally or out of state.
  • Obtain Fair Housing certification before interacting with prospects or residents.
  • Competence with personal computers, keyboarding, internet searches, math, Microsoft Office (Word, Excel, and Outlook), and community software applications.
  • Knowledge of OSHA laws and regulations.
  • Participate in training to comply with new or existing laws.
  • Maintain a neat, clean, and professional appearance throughout the workday and when present at the community.

Nice To Haves

  • Bachelor’s degree preferred.
  • Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) designation preferred; must be willing to obtain one if instructed by senior management.

Responsibilities

  • Uphold personal and professional integrity, follow company policies and procedures, and comply with applicable laws and regulations.
  • Promote a high-quality resident experience, especially at move-in and move-out.
  • Respond to resident concerns and requests with a positive customer-service approach.
  • Develop and implement resident-retention programs, such as resident events, promotions, and newsletters.
  • Communicate with residents about events that may disrupt the community; conduct periodic resident inspections and courtesy calls with recent move-ins and move-outs.
  • Work toward leasing the property to full capacity in accordance with budgets and goals.
  • Work with the leasing team to meet property goals, improve closing effectiveness, and gather consistent information about competing properties.
  • Monitor and analyze traffic, conversion ratios, renewals, and marketing data.
  • Understand financial goals and operate assets in owners’ best interests, following the Policies and Procedures Manual.
  • Maintain accurate records of community transactions, including rent rolls, delinquency reports, move-ins, and move-outs.
  • Ensure rents, late fees, and check charges are collected, posted, and deposited promptly.
  • Maintain the community’s appearance, track repairs, and ensure they are completed; regularly inspect models and market-ready apartments and communicate service needs to maintenance.
  • Update make-ready boards with vacant status and verify accuracy daily.
  • Hire, train, motivate, supervise, and terminate on-site staff to achieve operational goals, including conducting new-employee training and annual performance reviews, reviewing and approving timesheets, and advising staff on procedures and guidelines.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance (PPO) for eligible full-time employees.
  • Company 401(k) plan with company match.
  • Vacation time.
  • Nine paid holidays and three floating holidays per year.
  • Sick time.
  • Tuition reimbursement opportunity.
  • Company-paid life insurance equal to annual base salary.
  • Company-paid short-term and long-term disability.
  • Paid parental leave.
  • Growth potential as the portfolio expands.
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