Property Manager, US (West)

Realterm•Los Angeles, CA

About The Position

The Property Manager is fundamentally responsible for overall property management duties for an assigned portfolio of Realterm logistics and on-airport properties within the West Region. The role oversees property operations, tenant relations, financial reporting, leasing and marketing support, risk management, and administrative functions. It works with site management, facilities, construction, leasing, development, vendors, tenants, and senior management to maintain properties, address tenant needs, protect and enhance asset value, and meet applicable contractual, investor, safety, and compliance requirements. The position works in a general office setting and may require travel at least 40% of the time, based on organizational, business, and regional team needs. Property-site work may include walking for extended periods, climbing stairs or ladders, and inspecting partially developed properties.

Requirements

Two to three years of commercial or industrial property management experience in an Assistant Property Manager or Property Manager role.
Bachelor’s degree or equivalent experience.
Competency managing a complex property portfolio with accuracy, consistency, and attention to detail.
Strong sense of urgency and proactive approach to tenant satisfaction, asset value, safety, and compliance.
Ability to take ownership of issues through resolution and ensure timely follow-through.
Ability to prioritize and respond to time-sensitive tenant, operational, and financial matters in a fast-paced environment.
Sound judgment and ability to meet company standards for quality, compliance, and professionalism.
Excellent written and verbal communication skills.
Financial and accounting skills.
Strong knowledge and experience in commercial lease administration.
Demonstrated knowledge of mechanical and building systems.
Strong analytical and problem-solving skills and ability to adapt to changing priorities.
Ability to work independently and manage multiple tasks effectively.
Proficiency in Microsoft Office.

Nice To Haves

Working knowledge of Yardi.

Responsibilities

Ensure properties are maintained in good operational condition and complete and record required property inspections.
Work with site management to maintain systems and address tenant needs in a timely manner.
Oversee property service contracts and building staff, including landscaping, janitorial, and site management.
Ensure capital projects are completed on time and within budget in cooperation with facilities, construction, and third parties.
Identify ways to reduce costs, increase building-system and service efficiencies, and enhance property value.
Assess, develop, and implement short-, intermediate-, and long-term strategies to enhance value.
Ensure property-specific compliance requirements are completed, including requirements of ground lessors, lenders, bondholders, and other investors.
Participate in portfolio special projects, including property acquisition and disposition due diligence.
Where required, oversee aircraft parking apron services, including ramp management and fuel distribution.
Build positive relationships with internal and external customers and serve as the primary tenant contact, providing lease administration guidance.
Conduct new tenant orientations focused on tenant and landlord lease obligations.
Coordinate communications with tenants and Realterm regarding administrative, leasing, sustainability, and financial matters.
Manage the tenant interface platform and participate in tenant satisfaction assessments and follow-up planning.
Review and approve vendor invoices; monitor and manage accounts receivable and payable for assigned properties.
Ensure utilities are billed back to tenants as required.
Prepare and review property reports, variance analyses, and operating and capital budgets.
Work with senior management to reforecast repair, maintenance, and capital expenses as needed.
Review annual property expense estimates and reconciliation processes.
Interface with Leasing and Development during lease negotiations and property expense and operational analyses.
Stay involved with community affairs and business conditions affecting properties; assist with property tours when requested.
Maintain vacant spaces in show-ready condition and participate in relevant airport and industrial real estate associations and events when appropriate.
Keep tenant and emergency contact lists current and implement emergency response plans.
Identify and address fire and life safety issues and ensure environmental permits and inspections are current.
Maintain documents on the Shared Drive, competitively bid property service contracts, and complete tenant move-in and move-out processes and documentation.
Enter and follow up on work orders in Facilities Manager.
Assist with utility benchmarking collection, recording, and reporting; ensure vendors meet insurance requirements.
Perform special ad hoc projects and assignments.