Property Manager - 3BR/Util.Incl. (Lynwood)

TELACU Industries.•Los Angeles, CA

About The Position

TELACU Property Management, Inc. (TPM) manages third-party properties whose partners provide affordable housing to elderly residents, people with disabilities, families, and people with special needs. The Property Manager helps shape the assigned community by working collaboratively with the onsite team, supervisory team, and outside agencies to provide quality affordable housing. The role is responsible for all community operations, including rent collections, tenant relations, occupancy, financial reporting, regulatory agency compliance, and the physical aspects of the community. The Property Manager maintains professional working relationships, enforces rental policies, oversees applicant processing and leasing, coordinates inspections and unit corrections, and ensures timely notices and annual recertifications. The role also maintains tenant and office files, prepares occupancy and accounting reports, follows petty-cash procedures, responds to owner requests, and attends required meetings and trainings. Light maintenance and cleaning are included. The position may require evening or weekend work as needed and occasional use of the employee’s own vehicle for work-related travel.

Requirements

  • High school diploma or GED equivalent.
  • Foundational computer skills, including Microsoft Office Suite (Outlook email, Word, and calendaring) and internet use; proficiency at Level 2.
  • Valid California Driver’s License, proof of current vehicle insurance, and a driving record that meets the Company insurer’s criteria.
  • Ability to use own vehicle in the course of work.
  • Excellent interpersonal skills and genuine interest in people.
  • Highly organized, with the ability to make quick but reasonable decisions.
  • Professional demeanor in handling resident and employee relations; ability to give and receive instructions professionally.
  • Ability to exercise discretion and confidentiality in managing the community.
  • Demonstrated integrity, respect, and responsibility when dealing with residents and employees.
  • Ability to meet the stated physical requirements, including prolonged sitting and computer use, and occasional standing, walking, bending, reaching, and lifting up to 20 pounds.

Nice To Haves

  • Bilingual fluency in the language of the community served, both written and oral.
  • Two years managing assisted housing for elderly people and/or people with physical challenges under HUD Section 202/8, 202, or 811 programs.
  • OneSite user experience.
  • CashPro experience.
  • OneSite and Yardi experience.
  • ADP WorkforceNow user experience.

Responsibilities

  • Establish positive, productive, and professional relationships with the onsite and supervisory teams.
  • Enforce rental policies specified in the approved management plan.
  • Work with the onsite team to keep the average time to re-rent a vacant unit at five calendar days or fewer.
  • Process applicants and lease units according to the Tenant Selection Plan.
  • Follow verification procedures established by the HUD Handbook and management policies.
  • Ensure 100% completion of semi-annual unit inspections and work with the onsite team to correct deficiencies according to the OPPM.
  • Prepare and distribute recertification notices within management timelines.
  • Ensure 100% completion of annual recertifications by the project due date specified in the OPPM.
  • Develop and maintain positive tenant relations and comply with applicable Fair Housing laws.
  • Maintain rapport with local government and other agencies, including fire and police departments and senior centers.
  • Complete and submit monthly occupancy and accounting reports, month-end reports, and other required reports on time.
  • Maintain accurate, organized, properly secured tenant and office files in compliance with management procedures and HUD regulations.
  • Follow company guidelines for petty cash and monthly reconciliations.
  • Attend staff, departmental, and required meetings and trainings.
  • Perform light maintenance and cleaning.
  • Respond to owner requests.
  • Work evenings or weekends as needed.

Benefits

  • Medical coverage options: Limited HMO, Full HMO, and POS.
  • Dental coverage options: Dental HMO (DMO) and PPO.
  • Vision PPO insurance.
  • Flexible Spending Account (FSA) for medical expense reimbursement and dependent day care.
  • 401(k) retirement plan with employer match.
  • Company-paid basic life and AD&D insurance.
  • Voluntary supplemental basic life and AD&D insurance.
  • Company-paid long-term disability.
  • Company-paid Employee Assistance Program (EAP).
  • Colonial voluntary supplemental insurance option.
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