Property Manager

Gateway Management Company•Durham, NC

10d•Onsite

About The Position

Gateway Management is seeking a Property Manager for the Sankofa Landing community in Durham, North Carolina. The role manages the daily operations of side-by-side affordable housing communities, including administration, regulatory compliance, property maintenance, and employee management. The Property Manager is responsible for working toward the community’s financial and occupancy goals while maintaining a safe, healthy environment and positive resident relations.

Requirements

At least two years of property management experience, including required tax credit/LIHTC experience.
High school diploma or equivalent.
Excellent verbal and written communication skills, including strong customer service and leadership skills.
Comprehensive knowledge of multifamily operations, including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
Ability to handle multiple tasks and prioritize duties and responsibilities.
Ability to access apartment homes and other parts of the community and visually inspect homes, grounds, and other community areas.
Mobility to work in a standard office setting, use standard office equipment including a computer, and attend meetings at various sites.
Experience with Microsoft Office and basic computer skills.
Valid driver’s license and automobile insurance.

Nice To Haves

Some college.
RealPage OneSite experience.
Previous apartment management experience.
Low-income tax credit experience.
Excellent and creative outreach marketing skills.

Responsibilities

Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
Recruit, supervise, train, and assign responsibilities to office and maintenance associates at the property.
Operate the property in compliance with IRS, Low Income Housing Tax Credit (LIHTC), and fair housing laws.
Oversee maintenance and operations, including coordinating contractors and vendors, ensuring timely unit turnovers and repairs, and maintaining a safe and healthy living environment.
Work with integrity and ethically while upholding organizational values.
Maintain resident relations by responding to resident requests and complaints and taking appropriate action.
Collect and monitor monthly rents, safeguard received funds, and post rent payments to resident accounts promptly and accurately.
Enforce lease provisions legally, including requirements related to rent payment.
Report accidents and emergency situations to the Regional Manager or corporate office by submitting an Incident Report.
Show apartment homes to prospective residents and inspect the community and its areas.