Property Manager

Preiss Brand•San Antonio, TX

13d

About The Position

The Property Manager oversees all aspects of the day-to-day management of Madera Apartments, including personnel, leasing, maintenance, financial operations, administration, and risk management. The role is responsible for supporting an effective on-site team, managing property finances and leasing activity, addressing safety and emergency situations, delivering strong customer service, and overseeing the annual Turn process. This description is a guide to expected duties and may be modified; additional duties or responsibilities may be assigned by a supervisor.

Requirements

High school education or equivalent.
Ability to read and write English and perform basic mathematical functions.
Prior property management experience is preferred.
A college degree is preferred.
Ability to understand and perform on-site software functions is preferred.

Nice To Haves

Prior property management experience.
A college degree.
Ability to understand and perform all on-site software functions.

Responsibilities

Recruit, coach, train, and develop on-site staff; promote a positive and empowering work environment and ensure compliance with company policies and procedures.
Use cost-control and revenue strategies, identify trends, and recommend approaches or adjustments.
Develop yearly operating budgets and forecasts.
Ensure property accounting protocols are followed and ownership financial reports are accurate.
Oversee accounts payable and monitor the timely receipt, reconciliation, and coding of vendor invoices.
Maintain knowledge of the community, competitors, market conditions, and trends, and ensure leasing staff develops similar knowledge.
Show, lease, and move in prospective residents.
Ensure leasing staff uses effective leasing techniques, follows up appropriately, completes lease signing and documentation, and keeps reporting systems accurate and current.
Oversee marketing plans and develop strategies to meet pre-leasing and occupancy goals.
Identify and address safety and security risks; communicate incidents and potential liabilities and submit incident reports as needed.
Handle emergency situations with the corporate team and ensure property emergencies are managed according to company guidelines to minimize liability.
Provide high-quality customer service to residents, prospects, parents, and vendors, and maintain effective communication with residents.
Monitor service-request turnaround and ensure maintenance staff responds promptly.
Oversee the annual Turn process.