Temporary Property Manager

People's Self-Help Housing•Templeton, CA

About The Position

The Temporary Property Manager handles tenant application processing, leasing, rent collection, property records, maintenance coordination, reporting, and resident support. The role may be required to live on site as a condition of employment, depending on applicable regulations, property needs, and management decisions; this requirement may change over time. The Property Manager coordinates move-ins and move-outs, inspections, unit readiness, security deposit processing, preventive maintenance, and upkeep of community spaces. The position also supports tenant programs and activities, helps residents access social services when applicable, and prepares property information for emergencies. Other duties may be assigned.

Requirements

General computer literacy.
Proficiency in Microsoft Office, especially Word and Excel.
Strong verbal and written communication skills.
Ability to work with people of diverse cultures and economic statuses.
Ability to provide professional and courteous customer service.
Ability to collaborate in a team environment.
Ability to prioritize, multitask, and meet deadlines autonomously.
Experience working in an office environment and using office equipment.
Proven ability and experience maintaining confidentiality of proprietary company information and personal client information.
Valid California driver’s license, proof of auto insurance, and access to a reliable vehicle.
Ability to perform light lifting up to 20 pounds, walking, bending, and squatting for short periods.

Nice To Haves

Bilingual English/Spanish skills are highly preferred and may be required.
Experience in affordable housing property management is highly desired.

Responsibilities

Process tenant applications, including marketing the property, receiving applications, screening applicants, verifying income and references, maintaining waiting lists, showing apartments, and reviewing lease contracts.
Re-certify tenants annually and reinforce lease terms, addendums, house rules, and other requirements.
Review and prepare for audits.
Assign tasks to key holders and review and approve their timecards.
Collect rents, post payments to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and deadlines.
Collect laundry money when applicable and roll and deposit it regularly.
Conduct move-in inspections with tenants, review leases and house rules, and instruct new tenants on appliance use.
Conduct move-out inspections in coordination with the Portfolio Manager and/or Facilities/Maintenance Manager; arrange for front-door lock re-keying and process security deposit refunds promptly.
Ensure repairs and maintenance needs are addressed promptly so units can be re-rented as soon as possible.
Assist with periodic inspections.
Process accounts payable weekly.
Attend training classes and seminars to maintain current property-required certifications.
Prepare required weekly and monthly reports.
Process work orders by notifying maintenance staff, landscape staff, or outside providers of needed repairs as instructed; track preventive maintenance.
Process purchase requests and approval forms.
Maintain a maintenance file for each unit, including warranty information and required and completed preventive maintenance tracking and scheduling.
Check community spaces, grounds, mailboxes, and parking areas daily for cleanliness and safety.
Maintain control of apartment and common-area keys and assist tenants with lockouts.
Assist tenants in organizing typical cultural and national celebrations.
Maintain the community room calendar when applicable; review community-room cleaning policies, security deposits, and other rules with tenants; accept and refund deposits for appropriate use of the space.
Coordinate self-sufficiency programs and recreational activities with the Health and Community Services Department, Portfolio Manager, and local agencies when applicable.
Advise tenants on accessing public and private social services when applicable.
Prepare for emergencies by mapping gas shutoff valves, water shutoffs, escape routes, and related information.
Perform other duties as assigned.