Temporary Property Manager

People's Self-Help Housing•Templeton, CA

About The Position

The Property Manager oversees tenant application processing, leasing, recertification, rent collection, records, financial and operational reporting, maintenance coordination, inspections, and resident services. The role includes working with tenants, maintenance staff, the Portfolio Manager, the Facilities/Maintenance Manager, local agencies, and internal departments to support safe, compliant, and well-maintained properties. The Property Manager may be required by management to live on site as a condition of employment, depending on regulatory requirements, property needs, or compliance requirements. This requirement may change over time.

Requirements

  • General computer literacy.
  • Proficiency in Microsoft Office, especially Word and Excel.
  • Strong verbal and written communication skills.
  • Ability to work with people of all cultures and economic status.
  • Ability to provide professional and courteous customer service.
  • Ability to collaborate in a team environment.
  • Ability to prioritize, multitask, and meet deadlines autonomously.
  • Experience working in an office environment and using office equipment.
  • Proven ability and experience maintaining confidentiality of proprietary company information and personal client information.
  • Valid California driver’s license, proof of auto insurance, and access to a reliable vehicle.
  • Ability to perform light lifting up to 20 pounds, walking, bending, and squatting for short periods.

Nice To Haves

  • Experience in affordable housing property management is highly desired.
  • Bilingual English/Spanish skills are always highly preferred.

Responsibilities

  • Market the property; accept and process tenant applications; qualify applicants through credit and criminal background checks, references, and income verification; maintain waiting lists; show apartments; and review lease contracts.
  • Recertify tenants annually and reinforce lease terms, addendums, and house rules.
  • Review and prepare for audits.
  • Assign tasks and review and approve timecards for key holders.
  • Collect rent, post payments to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and deadlines.
  • Collect, roll, and deposit laundry money regularly, if applicable.
  • Conduct move-in inspections, review leases and house rules with new tenants, and instruct them on appliance use.
  • Coordinate move-out inspections with the Portfolio Manager and/or Facilities/Maintenance Manager; arrange front-door lock re-keying; process security deposit refunds promptly; and ensure repairs are completed quickly so units can be re-rented.
  • Assist with periodic inspections.
  • Process accounts payable weekly.
  • Attend relevant training classes and seminars to maintain required property certifications.
  • Prepare required weekly and monthly reports.
  • Work within the approved operating budget.
  • Process work orders by notifying maintenance staff, landscape staff, or outside providers of needed repairs; track preventive maintenance; and process purchase requests and approval forms.
  • Maintain a maintenance file for each unit, including warranty information and preventive maintenance schedules and records.
  • Check community spaces, grounds, mailboxes, and parking areas daily for cleanliness and safety.
  • Maintain control of apartment and common-area keys and assist tenants with lockouts.
  • Assist tenants in organizing cultural and national celebrations.
  • Maintain the community room calendar, if applicable; review applicable cleaning policies and rules with tenants; and accept and refund deposits for appropriate community-space use.
  • Coordinate self-sufficiency programs and recreational activities with the Health and Community Services Department, Portfolio Manager, and local agencies, if applicable; advise tenants on accessing social services when applicable.
  • Prepare for emergencies by mapping gas shutoff valves, water shutoffs, escape routes, and other relevant information.
  • Perform other duties as assigned.
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