Property Manager - Part Time
About The Position
The Property Manager is responsible for converting telephone and walk-in prospects into leases, maintaining and increasing occupancy, communicating effectively with current residents, and establishing a successful renewal program. The position coordinates the property’s day-to-day activities in accordance with Quantum Residential standards, prepares weekly and monthly reports, receives and posts rents, and manages office clerical, filing, and record-keeping systems. The role also identifies and works to meet residents’ needs and directly supervises office and maintenance staff, including approving timecards. Some minor maintenance may be required. This part-time position is 20 hours per week at Oaktree Apartments in Vancouver, Washington, and includes a discounted two-bedroom apartment. Responsibilities include marketing apartments and following up with prospects; conducting tours, processing applications and checks, and maintaining lease files; administering move-ins, resident services, and lease records; collecting and depositing payments and maintaining financial records; supporting reports, budgeting, and eviction preparation; and, where applicable, complying with affordable-housing regulations and preparing for audits and inspections. Additional duties may be assigned, including overall building management when staffing is limited.
Requirements
- High school diploma or GED.
- Two years of related property-management experience or training preferred, or an equivalent combination of education and experience.
- Proficiency in Microsoft Office, particularly email (desktop and web-based), Word, and Excel.
- Knowledge of office management systems and procedures; strong time-management skills; ability to multitask and prioritize work; attention to detail; and problem-solving skills.
- Ability to read and interpret emails, utility billings, financial and instructional documents, rental agreements, and procedure manuals.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages, and to perform basic arithmetic using American money and standard weight, volume, and distance measurements.
- Ability to communicate effectively, work safely, perform detail-oriented work, work under pressure, be self-motivated and self-directed, work with or without direct supervision, and develop into a team leader.
- Valid driver's license and valid liability insurance; use of a personal vehicle may be required.
- Ability to meet the physical demands of the role, including frequently lifting or moving up to 25 pounds and rarely moving more than 50 pounds.
- Ability to work with shifting priorities and deadlines; overtime may be required to meet deadlines, and out-of-town conference travel may be required.
Nice To Haves
- Experience managing or leasing multifamily properties.
- Certification in multifamily housing, such as ARM, CAM, or NALP.
- Bookkeeping experience.
Responsibilities
- Respond to telephone inquiries, generate prospective resident visits, show apartments, follow up with prospects, and monitor telephone and walk-in traffic.
- Walk the model tour route and open models daily to ensure a quality presentation.
- Obtain lease information, complete lease applications, conduct credit and reference checks, and set up and maintain lease files.
- Conduct periodic market surveys as requested and contact residents whose leases are expiring or who are not currently on lease to encourage retention.
- Secure at least the industry-average share of the property's overall closed leases.
- Perform move-in inspections, review welcome packets with new residents, maintain legal records and files, and enter daily activity on daily and vacancy reports.
- Prepare and process resident service requests; assist with resident problems and complaints, including those concerning rent payments and service requests.
- Assist with newsletters, promotional flyers, community activities, and events; ensure personnel respond to resident requests and complaints in a timely, efficient, and courteous manner.
- Operate the property within financial guidelines and the budget established by the Regional Property Manager and Owner.
- Collect, record, and deposit rents, application fees, security deposits, and other payments; maintain account records and journals and make bank deposits.
- Help prepare weekly and monthly reports and prepare legal action for evictions as necessary.
- Where applicable, comply with regulatory agencies and investors; conduct initial and annual certifications, rent increases, and utility allowances under LIHTC and HUD guidelines; and prepare sites for management and occupancy reviews, REAC, HQS, audits, and inspections.
- Manage office clerical, filing, and record-keeping systems and coordinate the property's day-to-day activities.
- Directly supervise office and maintenance staff, including approving timecards.
- Perform other assigned tasks, potentially including overall building management when staffing is limited.
Benefits
- Discounted two-bedroom apartment
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
