Property Manager, Multifamily

Cushman & Wakefield•Greeley, CO

1d•$85,000 - $100,000

About The Position

The Property Manager is responsible for maintaining multifamily communities to a market-ready standard and providing a high level of service. The role oversees all community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. The Property Manager manages the community budget and finances, monitors advertising and client traffic, supports leasing and marketing goals, and develops creative programs to drive revenue. The role provides strong customer service and communication to residents and prospects, completes lease and renewal paperwork to company standards, and maintains residents’ files. It leads, mentors, and manages the on-site team, including leasing, customer service, maintenance, and management personnel; hires and coaches staff; and ensures policies and procedures are followed. The Property Manager also fosters a positive resident environment through prompt conflict resolution and follow-up, while modeling Cushman & Wakefield’s mission and standards.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.
Ability to travel up to 25% of the time.
Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, or step stools, and travel outdoors between buildings in varying weather conditions.
Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
Ability to exert up to 25 pounds occasionally or frequently and up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.

Nice To Haves

Bachelor’s degree.
Real estate license.

Responsibilities

Oversee community operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork to company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage the on-site team, including leasing, customer service, maintenance, and management personnel.
Analyze competition and develop creative marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and standards.
Supervise day-to-day operations of the on-site team and ensure policies and procedures are followed.
Interview, hire, and coach staff as needed.
Maintain residents’ files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Set goals with staff and work to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs.
Paid and unpaid time away from work.