Property Manager, Multifamily

Cushman & Wakefield•Fort Worth, TX

13d

About The Position

Property Managers maintain the community to a market-ready standard and provide a high level of service. They motivate high-performing teams to maximize property performance and oversee day-to-day operations in a fast-paced environment. The role manages property operations and finances, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits. It also involves resident and prospect communication, customer satisfaction, leasing performance, and team development. The position is based in a professional office environment and routinely uses standard office equipment. Regular travel is required, with travel potentially reaching 25% of the time. The compensation range is $80,750 to $95,000, depending on factors including location, experience, and qualifications.

Requirements

At least 3 years of property management experience.
At least 3 years of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor’s degree preferred.
Real estate license preferred.

Responsibilities

Ensure the smooth operation of the community in a fast-paced environment.
Oversee operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Develop, mentor, lead, and manage a cohesive, high-performing team across leasing, customer service, maintenance, and management.
Analyze competition and develop creative marketing programs to drive revenue.
Model Cushman & Wakefield’s mission and lead by example.
Supervise day-to-day on-site team operations and ensure company policies and procedures are followed.
Interview, hire, and coach on-site staff as needed.
Maintain resident files in accordance with company standards.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities and set goals to improve each staff member’s performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts with major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.