Property Manager- Multi-family

YMP Real Estate Management LLC•Miami Gardens, FL

9d•Onsite

About The Position

The Property Manager is the business manager of an assigned residential or commercial community and reports to a Regional Manager. The role oversees property operations, including leasing, tenant relations, maintenance, construction and renovation, budget planning, expense review and control, and rent collection. The Property Manager also conducts market and sub-market research, surveys, data collection, interior and exterior inspections, and budget analysis. The position is responsible for meeting financial objectives through effective marketing, rent collection, forecasting capital requirements, scheduling expenditures, analyzing variances, and initiating corrective action. The position manages day-to-day operations and site staff, supports leasing and marketing, communicates with tenants and resolves tenancy issues, and oversees maintenance, safety, security, projects, contracts, and collections. It includes a 24/7 emergency response responsibility. The work is primarily on-site at the assigned community, with occasional local travel to the corporate office, meetings, or market surveys. The work environment is usually moderately noisy.

Requirements

At least 3 years of property management experience, including management of a multifamily community with 150 or more units.
High school diploma required.
Experience managing conventional and/or workforce housing properties, including Class C assets.
Experience with the Section 8 Housing Choice Voucher process, including tenant certifications and recertifications, HAP contracts, and coordination with local Housing Authorities.
Demonstrated success increasing property-level revenue and decreasing delinquency.
Strong financial acumen, including budget generation, monthly variance reporting, and understanding GPR, renewals, move-ins, and move-outs during month-end close.
Experience training and supervising on-site office and maintenance teams.
Strong working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Hands-on experience with Yardi Voyager 8 and ability to train office and maintenance staff on their system responsibilities.
Excellent customer service and people skills, with ability to collaborate with residents, staff, the Portfolio Manager, and ownership.
Strong multitasking ability and comfort working on a tight, fast-paced schedule; availability to meet role demands as needed.
Valid driver's license and reliable transportation.
Demonstrated leadership, staff development, and team-building success.
Understanding and experience with day-to-day property operations, leasing, maintenance, and basic marketing.
Strong written and verbal communication skills, including ability to clearly present property performance and variance reports to the Portfolio Manager and ownership.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions from managers, ownership, investors, clients, customers, and the public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and area; understand basic accounting principles; and read and interpret basic financial statements.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and handle multiple abstract and concrete variables.
Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds; regularly talk or hear; frequently stand, walk, and sit; and occasionally use hands to finger, handle, or feel, reach, climb or balance, and stoop, kneel, crouch, or crawl.

Nice To Haves

CPM or CAM designation.
Bachelor's degree; commensurate work experience may also be considered.

Responsibilities

Perform daily, weekly, monthly, and quarterly quality-assurance inspections.
Oversee a Maintenance Supervisor and the maintenance team responsible for building systems, tenant work orders, and preventative maintenance.
Manage day-to-day operations of the assigned property, including 24/7 emergency response.
Assist Leasing Representatives with sales and marketing to maintain high occupancy and retain tenants.
Communicate with tenants and resolve tenancy problems.
Read and interpret legal documents and service contract agreements.
Coordinate collection procedures, collect rent, and follow up on delinquencies.
Enforce rental agreement terms and building rules.
Communicate technical and financial information to maintenance staff, tenants, and upper management.
Schedule and complete assigned projects.
Manage and control operating expenses.
Analyze monthly and annual budgets and explain variances.
Participate in preparing annual operating budgets and maintain budgetary guidelines.
Evaluate existing contracts and negotiate new contract pricing.
Interview and hire site staff.
Supervise and train property site staff.
Manage safety programs, including employee training in fire safety, emergency procedures, and emergency equipment use.
Manage employee time and attendance, including tracking hours, breaks, sick days, and time-off requests.
Maintain building security measures and ensure incidents are documented and reported to upper management and owners.
Perform additional duties as assigned or required.