Property Manager - Compassion Senior

CRM Residential • Philadelphia, PA

11d

About The Position

CRM Residential is hiring a Community Property Manager for Compassion Senior. The role is responsible for all phases of property operations, including building and maintaining relationships with customers, stakeholders, and partners; overseeing the property's physical condition and personnel; and managing its financial operations within approved budget guidelines. The manager is expected to pursue strong net operating income through effective cost controls and revenue improvement programs.

The role also focuses on community engagement and communication. Responsibilities include developing engagement strategies, responding to customer feedback, creating content for communication channels, planning community events, tracking engagement metrics, and coordinating consistent messaging with cross-functional teams. The position requires independent work as well as collaboration, and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m.

Requirements

• High school diploma or equivalent education.
• 3–5 years of property management experience, including at least 2 years of tax credit experience.
• Family Tax-Credit experience.
• HUD knowledge or experience and strong management experience.
• Familiarity with the Enterprise Income Verification system, processing HAP vouchers through TRACs, and successfully completing a MOR with the Contract Administrator.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.
• Passion for building and engaging communities.
• Valid driver's license and reliable transportation.

Nice To Haves

• Bachelor's degree.
• Affordable housing certifications.
• Prior training in budget preparation and report analysis, marketing, and human resource management.

Responsibilities

• Oversee all phases of property operations.
• Build and maintain relationships with customers, stakeholders, and partners.
• Improve net operating income through cost-control and revenue-improvement programs.
• Administer and maintain the physical property.
• Supervise and direct property personnel.
• Manage the property's financial operations within approved budget guidelines.
• Develop and implement community engagement strategies to improve customer satisfaction and loyalty.
• Monitor and respond to customer feedback and inquiries on social media and other channels.
• Create and manage content for social media, blogs, and other communication channels.
• Plan and execute community engagement events and activities.
• Analyze community engagement metrics and provide regular reports to management.
• Collaborate with cross-functional teams to maintain consistent messaging and branding.

Benefits

• Comprehensive health coverage.
• Retirement savings with employer contribution: once eligible, the company contributes a 3% Safe Harbor match to the employee's 401(k), regardless of employee contributions.
• Bonus potential.
• Paid time off (PTO).
• Company-paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED