Property Manager II (Agawam & Southwick)

Way Finders•Agawam, MA

7d•$71,500 - $83,000•Onsite

About The Position

Way Finders is seeking a Property Manager II to oversee the Rosewood portfolio in Agawam and the Ahrend Circle portfolio in Southwick, Massachusetts, comprising approximately 100 units. The role oversees each property’s financial and operational performance, regulatory compliance, quality assurance, and tenant satisfaction, while supervising and developing personnel. The position works fully onsite and involves travel throughout the portfolio as necessary. The salary range is $71,500–$83,000 per year, depending on equivalent qualifications. Applicants must submit a cover letter and resume. CORI/SORI/MVR checks are required. Applications are accepted until the position is filled.

Requirements

Five years of property-management experience, including staff supervision; a bachelor's degree may substitute for some experience.
Experience in management or a leadership role.
Excellent customer-service skills.
Advanced organizational skills, accuracy, and attention to detail.
Proficiency in Microsoft Office applications and ability to learn new software or technology.
Clear and timely written and oral communication skills.
Valid driver's license, acceptable driving record, and reliable vehicle.
CORI/SORI screening.

Nice To Haves

Bilingual English/Spanish verbal and written skills.
Knowledge of tax credits, rural development, and Department of Housing and Urban Development (HUD) regulations.
Certified Property Manager (CPM) certification.

Responsibilities

Manage the operational and financial performance of assigned properties to meet or exceed established goals, policies, and procedures.
Ensure properties comply with state building and sanitary codes and owner or funding-source requirements, maintaining effective, collaborative internal and external relationships.
Ensure repairs, improvements, and apartment turnovers are completed safely, promptly, and to a high standard; collaborate on obtaining bids, quotes, and specifications.
Travel throughout the assigned portfolio as necessary.
Recruit, orient, train, and supervise staff; assess development needs, provide timely performance feedback, and implement plans to maintain or develop necessary skills.
Foster teamwork and collaboration among staff.
Provide tenant orientation, communication, and problem-solving to support tenant satisfaction, and maintain occupancy goals through tenant-retention plans.
Work with the Vice President and other departments to establish and meet property performance and budget goals, including contributing to planning, design, and development of new properties.
Maintain an up-to-date operations and regulations manual for each property.
Provide accurate, timely reports and communications and liaise with the Asset Manager, internal staff, reporting agencies, tenant associations, boards, and other entities.
Proactively identify and report significant issues that could adversely affect the agency to the Vice President and/or Senior Vice President.
Stay current on funding-source regulations, affordable rental housing trends, tenant rights, reasonable accommodation policies, and property-management codes and regulations.
Set effective, achievable training plans for new staff and make process improvements based on feedback.
Hire new or replacement staff efficiently and fairly in accordance with recruiting-process guidelines.