Property Management Administrative Assistant

COMMUNITY HOUSING PARTNERS CORP • Christiansburg, VA

1d • $22 - $25 • Hybrid

About The Position

The Property Management Administrative Assistant provides administrative, operational, and customer service support to Community Housing Partners’ Property Management Division, primarily supporting the Director of Housing. The role coordinates documentation, maintains accurate records, tracks contracts and property information, and assists with regulatory and operational processes to support efficient daily operations. It requires strong organization, attention to detail, independent judgment, professionalism, and confidentiality while managing competing priorities in a fast-paced environment.

The customary schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. Occasional evening or weekend hours may be required. Hybrid work flexibility may be available at the supervisor’s discretion based on operational needs. The position is based at Community Housing Partners Corporation in Christiansburg, Virginia, and requires travel of up to 25%.

Requirements

• High school diploma or equivalent.
• At least one year of administrative support experience.
• Previous customer service experience.
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Strong organizational, time-management, communication, and problem-solving skills.
• Ability to accurately collect, maintain, and report data with strong attention to detail.
• Ability to manage multiple priorities, work independently, and collaborate effectively with employees and stakeholders at all organizational levels.
• Sound judgment and professionalism when handling confidential information and sensitive situations.
• Ability to perform basic to intermediate mathematical calculations and operate standard office equipment.
• Willingness to learn new software, systems, and administrative processes.
• Valid driver’s license and driving record consistent with CHP’s insurability requirements.

Nice To Haves

• SharePoint experience.

Responsibilities

• Provide comprehensive administrative support to the Director of Housing and Property Management leadership.
• Organize, scan, maintain, and update departmental documents, forms, and SharePoint records.
• Process invoices, prepare reports, and coordinate routine administrative activities.
• Support special projects, departmental initiatives, and ongoing operational needs with minimal supervision.
• Maintain and track Property Management contracts, agreements, and renewal deadlines.
• Collect, organize, and maintain historical property records, including equipment inspections and replacements.
• Prepare and update Affirmative Fair Housing Marketing Plans (AFHMPs), management agreements, and management plans.
• Keep departmental records and documentation accurate, organized, and accessible.
• Review, process, and upload monthly HUD voucher documentation for applicable properties.
• Prepare and process Housing Assistance Payment (HAP) correspondence for applicable agencies.
• Support timely completion and submission of required program documentation.
• Maintain accurate records and assist with compliance-related administrative activities.
• Provide professional and responsive customer service to internal teams, external partners, and stakeholders.
• Serve as backup to the Administrative Operations Manager, including telephone coverage and general office support.
• Provide administrative assistance to Maintenance, Training, and Technology leadership as needed.
• Coordinate requests across departments, resolve routine issues, and support operational priorities.
• Manage multiple assignments, prioritize deadlines, and maintain accuracy in a fast-paced environment.
• Compile data, maintain tracking systems, and prepare reports to support informed decision-making.
• Identify opportunities to improve administrative processes, documentation, and workflow efficiency.
• Exercise sound judgment, maintain confidentiality, and independently resolve routine administrative challenges.

Benefits

• Paid vacation, holidays, and sick leave.
• Medical, dental, and vision coverage beginning on the first of the month following the hire date.
• Paid maternity and paternity leave available after 90 days.
• 403(b) retirement plan with a 3% employer contribution regardless of employee participation, plus an additional employer match of up to 2% based on employee contributions.
• Potential hybrid work flexibility, subject to supervisor discretion and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED