Property Management Administrative Assistant

Realty Boulevard- Sales & Management•Reno, NV
•$22 - $26•Onsite

About The Position

An experienced Property Management Administrative Assistant is needed to support a family-oriented, locally owned property management firm. The role contributes to leasing, marketing, administrative operations, customer service, and property management processes in a fast-paced, growing company. The company describes opportunities for employee development and advancement, including promotion from within for qualified employees. The position is full-time and based in Reno, Nevada. The stated schedule is Monday through Thursday, 7:00 a.m. to 4:30 p.m., with a 30-minute lunch from 12:00 p.m. to 12:30 p.m., and Friday from 8:00 a.m. to 12:00 p.m. The posting also specifies Monday through Friday, with no nights or weekends. Compensation is listed as $22–$26, without specifying the pay period.

Requirements

  • At least two years of property management experience; the posting also labels this experience as preferred.
  • Proficiency with Google Drive, Docs, Sheets, Gmail, and other computer skills.
  • Experience with AppFolio or another property management system, such as Yardi or Propertyware.
  • Reliable transportation and a valid driver's license.
  • Excellent written and verbal communication skills.
  • Multitasking, time-management, organizational, and project-management abilities.
  • Strong administrative support skills.
  • Dependability, ability to learn quickly, energy, drive, and self-motivation.
  • Ability to work in high-stress situations, prioritize tasks, and solve problems.
  • A strong sense of urgency in a fast-paced and constantly changing environment.
  • Personable, professional, outgoing demeanor.
  • Strong customer-service skills and ability to collaborate and work as part of a team.
  • Must pass a background check and drug test.
  • Must be able to commute to Reno, NV 89511, and relocate there before starting work if needed.

Nice To Haves

  • Multilingual skills to communicate more effectively in diverse areas.
  • Advanced sales and marketing skills.
  • In-depth understanding of the real estate industry, including laws, policies, and best practices.
  • Marketing and social media experience, including Canva; experience is preferred but not required.

Responsibilities

  • Support efficient leasing and marketing operations.
  • Meet deadlines and expectations.
  • Complete daily, weekly, and monthly reports accurately and on time.
  • Manage and maintain positive relationships and provide customer service to owners, residents, and vendors.
  • Answer multi-line phones, set appointments, and manage email and phone communications.
  • Manage leads for prospective renters and clients.
  • Process applications, including background and credit checks and rental and employment verifications.
  • Prepare leasing documents for prospective and current renters according to property standards and regulations.
  • Handle collection of rent payments, security deposits, and application fees.
  • Process evictions.
  • Maintain high occupancy and reduce vacancy times.
  • Understand property maintenance or perform basic maintenance dispatching and work-order management.
  • Maintain detailed, accurate records and daily logs of department activities.
  • Perform general office duties.
  • Perform other duties as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program and referral bonuses
  • Vision insurance
  • Life and business/sales coaching and training
  • Promotion from within and growth opportunities for qualified employees
  • Personal growth support, including planning and budgeting
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