Property General Adjuster - Remote

Selective Insurance Company of America•UNAVAILABLE, UNAVAILABLE
•Remote

About The Position

Selective Insurance is seeking a Property General Adjuster to provide superior property claims service by handling larger and more complex Property and Inland Marine claims, generally with dollar exposures of $100,000 and above. The position investigates claims, estimates property damage, selects and deploys experts, obtains appropriate claim documentation, and effects accurate settlements within prescribed authority and performance standards. Duties must comply with applicable legal and regulatory requirements. This is a fully remote position with a company vehicle. The ideal candidate resides within Selective's Heartland, Mid-Atlantic, Northeast, or Southern regions. Relocation assistance is not offered. The position may assist with catastrophe duty deployments, which are at least two weeks and may be shortened or extended according to need. Car travel represents approximately 25–50% of the employee’s time.

Requirements

  • At least 5 years of property claims experience.
  • Thorough knowledge of Commercial and Personal Lines coverages.
  • Thorough knowledge of and experience with Xactimate or other computer-based damage estimating software.
  • Ability to communicate effectively in all situations and negotiate verbally or in writing.
  • Ability to interpret and apply policies, contracts, and leases, recognize potential technical and legal issues, and offer solutions.
  • Exceptional customer service skills.
  • Proficiency with standard business software, including Microsoft Outlook, Word, Excel, and PowerPoint, and claim-specific computer software.
  • Valid state-issued driver’s license in good standing and ability to drive an automobile.
  • Ability to obtain or maintain appropriate state adjuster licenses and continuing education credits.
  • Ability to work varying shifts.

Nice To Haves

  • Bachelor’s degree or equivalent experience.

Responsibilities

  • Evaluate and resolve coverage issues for commercial and residential property and inland marine claims in the assigned region, and assist other regions as needed.
  • Make coverage determinations, negotiate, reserve, and settle claims within established authority, including complex business income losses.
  • Provide required reports on significant exposure cases to Claims leadership, Underwriting, Reinsurance, and Actuarial.
  • Assist with and deploy for catastrophe duty; deployments are a minimum of two weeks but may vary based on need.
  • Manage vendors and expenses effectively and efficiently.
  • Report cases proceeding to trial on time and attend portions of litigation or trials when summoned or requested by management.
  • Make appropriate referrals to reinsurers and provide timely updates.
  • Travel by car, approximately 25–50% of the time.

Benefits

  • Competitive base salary
  • Incentive plan eligibility at all levels
  • Comprehensive health care plans
  • Retirement savings plan with company match
  • Discounted Employee Stock Purchase Program
  • Tuition assistance and reimbursement programs
  • 20 days of paid time off
  • Company vehicle
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