Property General Adj

Crawford & Company•Bakersfield, CA

9d•$49,048 - $89,694•Hybrid

About The Position

Crawford & Company is hiring a Property General Adj in Bakersfield, California. The position has a hybrid work setup that combines working from home with driving and field work. The adjuster handles complex property claims, including claims involving heavy losses, and conducts field and roof inspections as needed. The role involves determining coverage and liability, investigating and settling claims, controlling costs, maintaining a caseload and client portfolio, and supporting business development. A variable schedule, including on-call work, may be required. Work beyond normal business hours and travel may be necessary depending on workload and business needs. Crawford describes its purpose as helping restore people’s lives and communities through claims service. It offers employees opportunities to grow, act, and innovate within a global organization. The company also highlights training and career progression, community sustainability programs, and a culture of respect, collaboration, entrepreneurial spirit, and inclusion.

Requirements

One to three years of property claims experience.
Experience adjusting complex property claims or claims involving heavy losses.
College degree or an equivalent combination of education and experience.
Strong investigation, negotiation, and claims-handling skills.
Strong verbal and written communication skills and excellent customer service abilities.
Good attention to detail.
Strong analytical and mathematical ability.
Strong organizational and interpersonal skills.
Computer knowledge.
Ability to work independently and conduct field inspections.
Licensure as required by state and local jurisdictions.
Valid driver's license.
Completion of continuing education requirements established by Crawford Educational Services.
Associate in Claims (AIC) through AICPCU.
A variable schedule, including on-call work, may be required; work beyond normal business hours and travel may be required when necessary.

Responsibilities

Review claims forms, insurance policies and endorsements, client instructions, and other records to determine coverage.
Investigate claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
Set loss reserves.
Prepare reports by collecting and summarizing information required by clients, local, state, and federal government, and Crawford & Company.
Settle claims by determining carrier liability and applicable client instructions and authority levels; obtain demands, make offers, issue settlement checks, make regulatory filings, dispose of salvage, and pursue subrogation when appropriate.
Control claim costs and maintain an expected caseload.
Recommend litigation when appropriate.
Present evidence at legal proceedings and produce reports and other documents as evidence.
Comply with federal and state regulations and service standards to maintain the company’s reputation and insurance product integrity.
Maintain professional and technical knowledge through continuing education.
Call on local businesses to solicit new business or maintain existing business.
Assist and mentor junior adjusters with claims handling as needed.
Maintain and grow a portfolio of business and clients.
Use available technology and automation to maximize claims-handling efficiency.
Conduct roof inspections as needed.
Uphold the Crawford Code of Business Conduct.
Participate in special projects or perform duties in other areas as requested.