Casualty General Adj - Inside

Crawford & Company•United States,

2d•$49,048 - $89,694•Remote

About The Position

The Casualty General Adjuster - Inside evaluates incoming casualty claims and handles them from investigation through settlement and resolution. The role reviews coverage, analyzes liability, interprets policy forms, sets initial reserves and budgets, evaluates litigation potential, controls claim costs, and arranges outside field investigations when needed. The adjuster manages claim files and litigation according to protocol, directs vendors and field resources, negotiates fair resolutions, and provides client service through phone, email, reports, and recommendations. The role also prepares final client reports and assists with quarterly or annual client-specific audits.

Requirements

Bachelor's degree (four-year college degree).
Seven or more years of experience.
Experience in coverage analysis and ability to interpret policy forms.
Knowledge of various statutory laws.
General Liability/Commercial General Liability (GL/CGL) experience.
Must be licensed as required by state and local jurisdictions.
Must complete designated courses while in the position in order to advance.

Responsibilities

Evaluate the risk associated with incoming claims.
Review coverage, interpret policies and endorsements, and determine liability and the appropriate path forward.
Set initial reserves and claim budgets, including budgets for outside field expenses.
Determine whether outside field investigation or other resources are needed, and direct outside field resources and vendors.
Manage claim files directly and manage litigation according to protocol.
Control all forms of claim costs.
Communicate with clients by phone and email and provide reporting and recommendations.
Collect and summarize information for reports required by clients, government agencies, and Crawford.
Settle claims by determining coverage, liability, client instructions, and required authority levels; obtain demands, make offers, issue settlement checks, make regulatory filings, dispose of salvage, and pursue subrogation when appropriate.
Determine whether litigation is necessary.
Investigate claims for liability.
Prepare final reports to clients and assist with quarterly or annual client-specific audits.