Property Field Estimator

RENFROE•Newark, NJ

13d•Onsite

About The Position

The Property Field Estimator is responsible for inspecting, scoping and estimating property claims of all named-peril losses. For claims where the damage is less severe, the Property Field Estimator may be assigned tasks, such as verification of damage. The role’s primary duties include reviewing the client’s intake information, inspecting damaged property, and estimating repair/replacement costs in accordance with the client’s and RENFROE’s guidelines. The Property Field Estimator is also responsible for documenting all activity, submitting proper paperwork, meeting with contractors (when required), effectively communicating with the client and all stakeholders, and ensuring compliance with legal and contractual obligations.

Requirements

A minimum of 1 year of property claims estimating experience is preferred
Inspector must capture photos using a LiDAR-enabled smartphone or device
Participation in technical insurance coursework is preferred, such as CPCU
Appropriate licenses, depending on state requirements, and successful completion of required/applicable claims certification training classes
Effective problem resolution and decision-making skills to include analyzing information, demonstrating sound judgment, and utilizing one's own experience and the experience of others
Strong analytical skills and consistent attention to detail
Communicates clearly and effectively, both verbally and in writing
Strong customer service orientation and good rapport with the insured
Well-organized and hard-working, with the ability to thrive in a fast-paced work environment
Strong interpersonal skills and proven ability to establish good relationships with clients, RENFROE management, employees, and others with whom they interact
Computer skills, including but not limited to practical knowledge of Word and Excel

Responsibilities

Follows RENFROE and clients’ procedures for inspecting, scoping and estimating property claims
Travels to the loss location to inspect the property, which could include climbing the roof, inspecting the attic, or other inspection points, to establish the scope of the loss
Works with contractors or another representative to reach an agreement on the scope of loss
Completes assigned property estimation, such as property or contents inspections, verification of loss, and updates estimate documentation as new information becomes available using XactAnalysis, Xactimate, or other estimating platforms
Photographs must be taken using a LiDAR-enabled smartphone or device
Contacts and interacts with the insured to obtain documents such as property deeds, purchase receipts, warranties, photographs, or other documents to establish the existence, ownership, and value of the items claimed lost
Writes closing reports, including recommendations for repair and/or replacement, depreciation method used, and the pursuit of subrogation and salvage potential
All documentation must be uploaded to client or RENFROE platforms as directed
Manages the progression of claims/tasks and claim inventories assigned to them
Works with the RENFROE Manager and other stakeholders to share knowledge and experience and to gain new skills
Participates and communicates in client team meetings to discuss claim estimating trends, team production, inspection methods and tools, and any assignment concerns or changes
Makes suggestions on ways to improve process efficiency
Participates in special projects and completes other duties as assigned