Field Estimator

Servpro•Allentown, PA

About The Position

SERVPRO is seeking a high-performing, sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across water, fire, mold, and emergency mitigation projects. The role is responsible for scoping, estimating, and closing mitigation opportunities throughout Allentown, Pennsylvania, and surrounding areas. The estimator conducts field inspections, prepares estimates in Xactimate, negotiates scopes and approvals, and works with clients, insurance adjusters, and internal operations teams to move projects from initial assessment to execution.

Requirements

  • Three to five years of hands-on restoration industry experience, with a strong focus on mitigation field operations and estimating.
  • Advanced proficiency in Xactimate, including scoping, line items, sketches, and pricing adjustments.
  • Demonstrated ability to close mitigation sales and negotiate scopes with insurance carriers.
  • Ability and willingness to cover job site inspections across Allentown, Pennsylvania, franchise and territory locations.
  • Valid driver's license and clean driving record, required to operate a company vehicle.

Nice To Haves

  • IICRC WRT (Water Damage Restoration Technician) certification.
  • IICRC ASD (Applied Structural Drying Technician) certification.
  • IICRC AMRT / Microbial Certification (Applied Microbial Remediation Technician).

Responsibilities

  • Perform on-site inspections for emergency mitigation projects involving water damage, fire and smoke, mold remediation, and biohazard.
  • Accurately scope job sites using industry standards, including IICRC guidelines, and prepare comprehensive estimates in Xactimate.
  • Document job sites with moisture mapping, thermal imaging, photographs, and detailed scope notes.
  • Negotiate and finalize scopes of work with insurance adjusters, Third-Party Administrators, and property owners.
  • Build trust with property owners during initial site visits and convert project opportunities into sales.
  • Develop and maintain relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
  • Upsell additional restoration services, including contents, reconstruction, and specialized cleaning, where applicable.
  • Serve as the primary client contact during initial scoping and approval phases.
  • Ensure estimates align with internal production capabilities and department margin goals.
  • Coordinate the transition from sales and estimating to project execution with Mitigation Project Managers and Crew Chiefs.
  • Ensure job file documentation meets TPA and insurance carrier program guidelines for approval and billing.

Benefits

  • Company vehicle and gas card for work-related travel and site inspections.
  • Health, dental, and vision insurance options.
  • Paid time off and holiday pay.
  • Company-supported 401(k) / retirement savings plan options.
  • Career advancement potential within a growing regional, multi-location operation.
  • Base salary of $65,000–$70,000 plus uncapped project sales commission and bonus structure; total on-target earnings of $120,000–$130,000.
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