Field Estimator

Southeast Restoration • Knoxville, TN

11d

About The Position

As a Field Estimator at Southeast Restoration, you help the company restore lives and repair property by creating clear, accurate estimates and guiding customers through restoration after a disaster. You inspect properties, assess damage and restoration needs, document affected systems, and prepare detailed scopes and estimates using Xactimate. You coordinate with insurance adjusters to align on scopes and obtain approvals, and explain restoration processes, timelines, and costs to customers and adjusters. You also build relationships with adjusters, develop new business opportunities, and transition awarded projects to the production team with a clear handoff.

Requirements

• At least 2 years of estimating experience in the restoration, construction, or insurance industry.
• Proficiency in Xactimate.
• Exceptional communication and organizational skills.
• High attention to detail and accuracy.
• Comfort working in a fast-paced, multitasking environment.

Nice To Haves

• People-centric and detail-oriented approach.
• Ownership mentality and reliable follow-through.
• Solution-oriented, resilient problem-solving, including under pressure.
• Customer-focused approach, including in high-stress situations.
• Motivation by measurable goals and performance-based rewards.
• Interest in nurturing relationships and cultivating referral sources.
• Comfort using technology platforms and devices.
• Ability to collaborate and thrive in a fast-paced, dynamic environment.

Responsibilities

• Conduct comprehensive property inspections to assess damage and determine restoration needs.
• Document damage and issues involving structural, electrical, plumbing, and other critical systems.
• Scope losses and create precise estimates in Xactimate.
• Coordinate with insurance adjusters to align on scope, secure approvals, and support timely claim processing.
• Prepare detailed customer proposals and estimates based on damage assessments.
• Explain restoration processes, timelines, and costs to customers and insurance adjusters.
• Meet with property owners, set expectations, and guide them through restoration during stressful situations.
• Build relationships with existing adjusters and identify and develop new business opportunities with additional adjusters.
• Transition awarded projects to the production team, clearly communicating project details for efficient execution.

Benefits

• Competitive compensation package.
• Medical, dental, vision, disability, and life benefits.
• Safe Harbor 401(k) with 4% company match.
• Paid time off package, including an annual birthday off and 5 paid mission trip days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed