Field Estimator

SERVPRO of Allentown•Allentown, PA
•$120,000 - $130,000•Onsite

About The Position

SERVPRO is seeking a sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth for water, fire, mold, and emergency mitigation projects in Allentown, Pennsylvania, and surrounding areas. The role is responsible for scoping, estimating, and closing mitigation opportunities. The ideal candidate has emergency restoration field-operations experience, advanced Xactimate skills, and the ability to communicate effectively with property owners, insurance adjusters, and commercial clients to secure project approvals. The position includes on-site inspections, accurate estimating and job documentation, negotiation of scopes of work, and management of client and industry relationships. The Estimator coordinates with Mitigation Project Managers and Crew Chiefs to transition approved work to project execution and ensures estimates and job files meet company, TPA, and carrier requirements. Compensation is listed as $120,000–$130,000 total on-target earnings, consisting of a $65,000–$70,000+ base salary plus project-sales commissions and bonuses. A company vehicle and gas card are provided.

Requirements

  • Three to five years of hands-on restoration-industry experience, with a strong focus on mitigation field operations and estimating.
  • Advanced proficiency in Xactimate, including scoping, line items, sketches, and pricing adjustments.
  • Demonstrated ability to close mitigation sales and negotiate scopes with insurance carriers.
  • Willingness and ability to cover job-site inspections across Allentown, Pennsylvania, franchise and territory locations.
  • Valid driver's license and clean driving record required to operate the company vehicle.

Nice To Haves

  • IICRC WRT (Water Damage Restoration Technician) certification.
  • IICRC ASD (Applied Structural Drying Technician) certification.
  • IICRC AMRT or other microbial certification (Applied Microbial Remediation Technician).

Responsibilities

  • Perform on-site inspections for emergency mitigation projects, including water damage, fire and smoke, mold remediation, and biohazard work.
  • Scope job sites according to industry standards and IICRC guidelines, and prepare comprehensive estimates in Xactimate.
  • Document job sites with moisture mapping, thermal imaging, photographs, and detailed scope notes.
  • Negotiate and finalize scopes of work with insurance adjusters, Third-Party Administrators (TPAs), and property owners.
  • Build trust with property owners during initial site visits and convert project sales.
  • Develop and maintain relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
  • Upsell additional restoration services, including contents, reconstruction, and specialized cleaning, where applicable.
  • Serve as the primary client contact during initial scoping and approval.
  • Ensure estimates align with internal production capabilities and department margin goals.
  • Coordinate with Mitigation Project Managers and Crew Chiefs to transition work from estimating and sales to execution.
  • Ensure job-file documentation meets TPA and carrier program guidelines for approval and billing.

Benefits

  • Company vehicle and gas card for work-related travel and site inspections.
  • Health insurance options.
  • Dental insurance options.
  • Vision insurance options.
  • Paid time off (PTO).
  • Holiday pay.
  • Company-supported retirement savings plan options.
  • Career advancement potential within a growing regional, multi-location operation.
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