Property Field Claims Adjuster (Covington, GA)

American Family Insurance•Atlanta, GA

48d•$57,000 - $94,000•Onsite

About The Position

This role involves working in the field to handle homeowner property claims, primarily within the Conyers or Covington, Georgia territory. The position requires the adjuster to be located within these areas. A company fleet vehicle is provided, with an option for personal use. The compensation range is $57,000.00 to $94,000.00 annually, paid as a salary. Compensation may vary based on job level and geographic location. Relocation support is available for eligible candidates.

Requirements

Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories, or equivalent experience.
Demonstrated experience handling moderately complex claims, or equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or equivalent knowledge.
Valid driver's license required plus an acceptable driving record.
Obtain state-specific property casualty claims licensing as required.

Nice To Haves

Xactimate experience
Field property claims adjusting experience
Candidates may be considered for various levels within this job profile based on their qualifications and experience.

Responsibilities

Investigates origin and cause of claims by contacting various parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, and public personnel.
Identifies complex issues and seeks assistance as needed, handling claims in good faith.
Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conducts on-site inspections, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, and public adjusters.
Responds to customer inquiries, makes appropriate decisions, and closes files.
Interprets and determines policies, leases, by-laws, declarations, articles, and contract coverages, applying them to all parties for assigned losses.
Proactively provides all parties with claim process and status updates, answering questions or redirecting as appropriate.
May be required to complete other assignments, job duties, or participate in projects based on skills, achievements, or experience.