Property Field Adjuster – Farm & Ranch

Allstate•Cheyenne, WY
•$53,500 - $98,200

About The Position

National General, part of The Allstate Corporation, is seeking a customer-focused Property Field Adjuster to support a designated territory. Candidates must reside within or near Fort Morgan or Sterling, Colorado; McPherson or Salina, Kansas; Lincoln, Nebraska; Bemidji or Moorhead, Minnesota; or Cheyenne or Casper, Wyoming. The adjuster investigates and manages moderate to complex residential property claims, including farm and ranch claims, using on-site inspections and virtual claim handling. The role investigates and confirms facts of loss, determines coverage and damages, and adjusts and negotiates claims within the limits of authority. It creates comprehensive damage estimates for complex first-party homeowner claims and helps ensure their proper disposition. The role also serves as a peer mentor and may provide direction to junior employees after mastering company processes and developing technical expertise. The successful candidate will have strong estimating skills, proficiency with Xactimate, and the ability to handle challenging situations while providing a positive customer experience. Agricultural, farm, and ranch claims experience is highly preferred. The role requires independent work in a fast-paced environment. It has no supervisory duties. The position may be eligible for a $1,000 licensing sign-on bonus for candidates with applicable active licenses; current employees and candidates who previously worked for Allstate or its family of companies are ineligible. Compensation varies by level, with listed base salary ranges from $53,500 to $98,200, and may include additional incentive compensation such as commission or bonus.

Requirements

  • Strong estimating skills.
  • Proficiency with Xactimate.
  • Ability to effectively manage challenging situations and deliver an exceptional customer experience.
  • Must reside within or near one of the listed service areas: Fort Morgan or Sterling, CO; McPherson or Salina, KS; Lincoln, NE; Bemidji or Moorhead, MN; or Cheyenne or Casper, WY.
  • Authorization to work in the United States; the company does not sponsor work visas.

Nice To Haves

  • Experience handling agricultural, farm, and ranch claims is highly preferred.
  • Applicable active licenses for the role, which may include a Home Resident Property & Casualty License, a Designated Home State (DHS) Florida or Texas License, and/or an applicable Appraiser License.

Responsibilities

  • Investigate and confirm facts of loss for complex homeowner claims.
  • Determine coverage and damages, and adjust and negotiate claims within limits of authority.
  • Create comprehensive damage estimates for complex first-party homeowner losses of all severities.
  • Manage moderate to complex residential property claims, including farm and ranch claims, through on-site inspections and virtual claim handling.
  • Build and maintain relationships with internal and external customers.
  • Interpret regulatory compliance requirements and fair claims practices.
  • Negotiate settlements, make settlement payments, and document activities in complex claim files.
  • Apply knowledge of company policy types and assist leadership with formal and ad hoc training.
  • Recommend process improvements.
  • Serve as a peer mentor and potentially provide direction to more junior employees.

Benefits

  • Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses.
  • Comprehensive technology setup including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for employees eligible to work from home.
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