Property Damage Claims Administrator (REMOTE)

Dimont & Associates, LLC • Dallas, TX

2d • Remote

About The Position

DIMONT is seeking a full-time, fully remote Property Damage Claims Administrator to support property damage claims for mortgage lenders, servicers, and investors nationwide. The role provides administrative support throughout the claims process, helping ensure each claim moves smoothly and accurately toward carrier filing. Work may involve contacting insurers, sending and responding to emails, and retrieving documentation from databases. The administrator is part of the claims operations team and helps keep claims on track.

The role suits someone with experience in property insurance claims, mortgage servicing, or property preservation who takes ownership of their workload and can manage responsibilities independently. Day-to-day work is self-directed, with resources and support available when needed. The position offers an opportunity to build expertise in property damage claims administration.

DIMONT is a Dallas-based provider of insurance claims management and adjustment services, founded in 1996. It supports mortgage lenders, servicers, and investors across the United States. Since 2010, DIMONT has helped clients recover more than $2 billion in insurance claim proceeds and mitigate losses on mortgage collateral through technology-enabled services, borrower insurance claims management, and FHA, GSE, MI, VA, and USDA claims processing. DIMONT describes itself as a growing company where employees can make a meaningful impact, with work visibility, stability, flexibility, and opportunities to contribute to continued success. The company emphasizes exceptional client service and a workplace where team members are valued, respected, and supported. DIMONT is an equal opportunity employer and is committed to a workplace free from discrimination.

Requirements

• At least 1 year of experience in property insurance claims, property damage claims, mortgage servicing, or property preservation is preferred; candidates with strong experience in title, escrow, REO, or other detail-driven documentation roles are encouraged to apply.
• High school diploma or equivalent required.
• Self-motivated, with the ability to manage a full workload independently and exercise sound judgment on day-to-day tasks.
• Excellent computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• Exceptional verbal and written communication skills.
• Ability to prioritize multiple, often conflicting priorities and organize work to meet tight deadlines.
• Strong time management skills and consistent follow-through on claim requirements.

Nice To Haves

• Associate's degree or equivalent experience preferred.
• Experience in property insurance claims, property damage claims, mortgage servicing, or property preservation.
• Strong experience in title, escrow, REO, or other detail-driven documentation roles.

Responsibilities

• Research, obtain, and supply documentation needed to support property damage claims, and file notices of claims.
• Confirm property damage and availability with brokers, and coordinate with carrier adjusters to ensure properties are inspected in a timely manner.
• Access the priority claims system and other client systems to update and add information needed to move claims forward for adjusters.
• Obtain and follow up on insurer acknowledgments to keep claims moving, and respond to insurer calls to resolve issues as they arise.
• Review BPOs and inspection reports for damage.
• Independently prioritize claim-related tasks and follow through within the allotted timeframe.
• Provide a high level of customer service to clients throughout the claims process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED