Property Administrator

Retirement Housing Foundation•Los Angeles, CA

86d•Onsite

About The Position

The Administrator is a full-time position reporting directly to the Regional Manager. The Administrator oversees the entire operation of the facility, which includes knowledge of HUD, Tax Credit, Urban Futures BOND, LIHTC, and City of Los Angeles regulations and compliance, budgeting process, and Risk Management. This role emphasizes high-quality customer service, effective property management, and the creation of a safe, supportive, and respectful community environment. The Administrator monitors Senior Activity Center programming and participation, oversees hiring of new staff and employee performance, brings a variety of staff training, and responds to resident complaints and/or addresses resident concerns. The Administrator works closely with maintenance, resident services, and security teams to ensure the property remains welcoming, well-maintained, and fully compliant with all applicable housing regulations.

Requirements

High school diploma or equivalent required
3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing environments.
Experience managing budgets, financial reporting, and property operations.
Minimum of 3-5 years of progressive leadership or supervisory experience managing teams in a professional environment.
Demonstrated ability to lead, motivate, coach, and develop employees to achieve individual and organizational goals.
Strong experience with employee performance management, including goal setting, performance evaluations, corrective action, and recognition programs.
Proven ability to effectively manage employee relations issues while maintaining confidentiality and professionalism.
Strong leadership and organizational skills, with the ability to manage a team and work with diverse groups of residents.
Excellent communication skills, both written and verbal, with the ability to interact with residents, families, staff, and external partners.
Proficient in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
Strong problem-solving skills, with the ability to manage complex situations and make decisions that align with company policies and resident needs.
Ability to work independently and prioritize tasks in a fast-paced environment.
Must pass all pre-employment screening requirements, including reference verification.

Nice To Haves

Experience in property management, business administration, or a related field preferred.
Experience with LIHTC, HUD, Tax Credit, and other affordable housing programs preferred.

Responsibilities

Supervise the Assistant Administrator, Department Heads, and Finance, Occupancy, and Resident Service Coordinator staff.
Provide training, coaching, performance evaluations, and recommendations for staffing and compensation.
Monitor employee performance, address disciplinary matters, and foster a collaborative work environment.
Oversee maintenance staff and coordinate vendors for repairs, renovations, and preventative maintenance.
Maintain employee personnel files and process employment verifications, WFM input, payroll, and new hire onboarding.
Partner with Human Resources throughout the hiring process, including interviews, candidate selection, and background screenings.
Complete OSHA reporting, incident documentation, and workers' compensation claims as needed.
Build relationships with community organizations and external partners to support resident needs.
Serve as a liaison between residents and RHF leadership, addressing concerns and promoting resident engagement.
Work with the Resident Service Coordinator to ensure residents have access to supportive services.
Oversee property inspections, curb appeal, maintenance operations, and pre-NSPIRE inspections.
Review incident reports, resident complaints, and reasonable accommodation requests through resolution.
Participate in fire drills and ensure the property meets safety and housing standards.
Manage property budgets and approve purchase orders, invoices, and operational expenses.
Ensure compliance with HUD, LIHTC, City of Los Angeles, and other affordable housing program requirements.
Prepare for MOR, REAC/NSPIRE, Tax Credit, and other regulatory audits and inspections.
Oversee certifications, EIV reporting, regulatory documentation, and required compliance reporting.
Train and support Occupancy staff to maintain accurate and audit-ready records.
Maintain OSHA documentation and ensure required safety meetings are conducted.
Partner with the Chief Engineer, security vendors, Downtown BID, and LAPD to promote property safety.
Coordinate onsite filming approvals as needed.
Prepare quarterly Board Reports and review invoices, coding, and purchase orders.
Conduct monthly department meetings and provide ongoing staff training.
Perform other duties as assigned.