Property Administrator

Colliers • Columbus, OH

5d

About The Position

The Property Administrator provides administrative and operational support to a team of property managers. The role supports property and tenant files, invoice processing, lease administration, tenant communications, rent-payment tracking, vendor coordination, tenant relations activities, and property management software tasks. The position is based in the Polaris area of Columbus, Ohio.

Requirements

• Bachelor’s degree preferred.
• Knowledge of and experience in commercial real estate is a plus.
• Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to remember policies and procedures or locate resources to find information as needed.
• Ability to communicate effectively and tactfully with others.
• Ability to work collaboratively with team members and independently.
• Ability to switch between multiple tasks.
• Ability to produce results autonomously within company guidelines and adapt to changing priorities.
• Strong written and verbal communication skills.
• Demonstrate the company’s core values of Service, Expertise, Community, and Fun.
• Ability to analyze and evaluate data and tasks to determine courses of action.
• Strong administrative and customer-service background.
• Broad understanding of financial terms and principles.
• Self-motivated, able to work unsupervised and execute a prioritized workload.
• Professionalism, appropriate urgency, and keen attention to detail.

Nice To Haves

• Knowledge of property management software such as MRI or YARDI.
• Knowledge of and experience in commercial real estate.

Responsibilities

• Provide administrative support to property managers, including preparing and sending documents, mailings, agendas, and meeting notes or minutes.
• Communicate with tenants and clients and provide customer service.
• Prepare and maintain property and tenant files, including insurance certificates, W-9s, contracts, and property information.
• Code and enter invoices in a timely manner.
• Prepare new-business proposals using templates.
• Abstract leases and maintain stacking plans and property files.
• Prepare and distribute tenant welcome packages.
• Manage signage installation and removal at properties.
• Maintain the percentage rent file.
• Scan, mail, distribute, and file monthly operating reports.
• Coordinate vendor relationships and oversee completion of vendor work.
• Plan, budget, and execute tenant-relations activities, including events and gifts.
• Provide backup support for the work-order system for the Client Services Coordinator.
• Assist property managers with MRI data entry, including entering budget information and pulling reports.
• Track tenant rent payments in MRI.
• Call tenants regarding rent payments and prepare reports of calls and email results to the property manager and property owner.
• Resolve or coordinate resolution of tenant requests and concerns, communicating with involved parties as needed.
• Support and carry out activities related to the company’s core values of Service, Expertise, Community, and Fun.
• Perform other duties as assigned to support successful and profitable organizational operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level