Property Administrator at 2231 Crystal Drive

JBG SMITH•Arlington, VA

1d•$24 - $25

About The Position

The Property Administrator provides administrative support to the property management and engineering teams and prompt, courteous, high-level customer service to tenants, visitors, and contractors. The role follows JBG SMITH’s operational policies and procedures and provides front-desk coverage at 2231 Crystal Drive.

Requirements

High school diploma or equivalent.
At least 2 years of office experience.
Advanced Microsoft Word, Outlook, and Excel skills.
Ability to learn internal accounting and other software packages.
Typing speed of at least 40 words per minute.
Strong organizational and analytical skills, including accurately collecting, interpreting, and evaluating detailed data.
Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.
Strong problem-solving skills and ability to work independently and multitask.
Self-starter who can work independently.
Excellent interpersonal, verbal, and written communication skills.
Ability to draft correspondence from verbal guidance and notes.
Strong proofreading skills.
Flexibility and adaptability to changing priorities.
Sound judgment and initiative to address and resolve issues.
Punctuality and availability to work 8 a.m. to 5 p.m., Monday through Friday, for consistent front-desk coverage.
Ability to pass a government background check may be required.

Nice To Haves

Office experience in property management or customer service.
Bachelor’s degree.

Responsibilities

Serve as the initial point of contact for visitors and contractors.
Answer calls, help resolve problems, and deliver messages to the appropriate people.
Greet and professionally direct tenants, clients, and visitors.
Coordinate with office staff to ensure coverage for breaks, lunches, absences, and vacations.
Manage the electronic work ticket system, including entering and closing tickets, posting announcements, and preparing reports and graphs.
Produce contracts for services at the complex.
Process invoices accurately in online payment software for required approvals.
Maintain building files and type, spell-check, and proofread correspondence and reports.
Keep tenant building guides and tenant contact lists up to date.
Purchase office supplies and equipment.
Maintain and update tracking sheets for utilities, invoices, service contractors, and certificates of insurance.
Help management research and assemble information and data for reports.
Complete special projects and flexibly cover additional properties as needs change.