Property Adjuster - Field Estimating - Nassau County, NY

Allstate•West Hempstead, NY

1d•$78,000 - $115,245•Onsite

About The Position

Allstate is hiring a Field Property Adjuster to provide service to policyholders by traveling to customers’ homes to inspect property damage, investigate coverage, prepare estimates, and settle claims promptly and efficiently. The role also handles virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration, with a particular focus on water losses. The adjuster independently investigates claims, reviews damage, interprets policies, and evaluates and negotiates settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards. The role requires empathetic customer service, clear communication through phone, email, and video, problem solving with estimating and settlement tools, and timely, accurate documentation in the claims system. The position requires travel to customers’ homes and the ability to carry a 50-pound ladder and access a one- or two-story roof with up to a 6/12 pitch. New hires receive initial and ongoing training, including two weeks of training in Dallas, Texas. Depending on the office or area, an adjuster and/or appraiser license may be required within 60 days of hire. The position may qualify for a company car based on annual work mileage; personal vehicle use may be required until eligibility guidelines are met, with mileage reimbursement for work use. The listed base compensation is $78,000–$115,245 annually, based on experience and qualifications. The role is not available to residents of California, Alaska, Hawaii, or Puerto Rico.

Requirements

Valid driver’s license and willingness to travel for work.
Willingness and ability to carry a 50-pound ladder and access a one- or two-story roof with up to a 6/12 pitch.
Ability to travel to customers’ homes and handle virtual claims nationwide.
Strong critical-thinking and technical skills for assessing damage and expediting claim settlements.
Excellent communication and interpersonal skills to provide customer service.
Detail-oriented and organized, with a focus on high-quality work.
Ability to complete required licensing within 60 days of hire if licensing is required for the assigned area.

Nice To Haves

Residence in Nassau County, New York.
1–3 years of prior experience as an outside adjuster is highly desired.
Proficiency with Xactimate and other relevant estimating software.
Applicable active licenses for the role, potentially including a Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or applicable Appraiser License; eligible candidates may qualify for a licensing sign-on bonus.

Responsibilities

Travel to customers’ homes to conduct on-site property inspections.
Investigate property damage and determine coverage by interpreting policies.
Prepare damage estimates and settle claims promptly and efficiently.
Handle virtual claims nationwide using applicable platforms and software, including Xactimate and ClaimsX Video Collaboration.
Focus particularly on water-loss claims and support customers through resolution.
Communicate with customers by phone, email, and video, using their preferred communication approach and keeping them updated on claim progress.
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards.
Use estimating tools, job aids, settlement platforms, and critical thinking to resolve claims efficiently, including challenging or complex situations.
Apply policy agreements and protect the company financially while maintaining clear, timely, and accurate claim documentation.
Attend two weeks of training in Dallas, Texas, and participate in ongoing training.
Obtain any adjuster and/or appraiser license required for the assigned office or area within 60 days of hire.

Benefits

Benefits package available from the first day of employment, including time off, healthcare, and retirement benefits.
Competitive pay and support for continuous development and career advancement.
Flexible scheduling and a time-off policy intended to support work-life balance.
Initial and ongoing training.
401(k)/pension.
Education reimbursement.
Programs to help balance work with other aspects of life.
Potential $1,000 licensing sign-on bonus for eligible candidates with applicable active licenses; prior Allstate employees and candidates who previously worked for Allstate or its family of companies are ineligible.
Potential company car eligibility based on annual work mileage; mileage reimbursement for personal vehicle use for work.
Technology setup including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.