Property Adjuster - Field Estimating Montgomery, AL

Allstate•Montgomery, AL

1d•$68,000 - $115,000

About The Position

The Property Adjuster provides service to policyholders by traveling to customers’ homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. The role also handles virtual claims nationwide using platforms and software such as Xactimate and ClaimsX Video Collaboration, with particular focus on water losses. The adjuster independently investigates property claims by reviewing damage and interpreting policies to determine coverage; communicates with customers by phone, email, and video; and evaluates and negotiates settlements with customers, vendors, third-party carriers, and claimants. The role requires clear and timely claim documentation, sound judgment, and use of estimating tools, job aids, and settlement platforms. The position is based in Montgomery, Alabama, and requires residency in the posted location, travel, and the ability to perform specified roof-access and ladder-carrying tasks. Approximately two weeks of training takes place in Dallas, Texas, with additional ongoing training. Depending on the office or area, the employee may need to obtain an adjuster and/or appraiser license within 60 days of hire. The position may qualify for a company car based on annual work mileage; personal-vehicle mileage reimbursement is offered when applicable. The role may require use of a personal vehicle until company-car eligibility is met.

Requirements

Previous experience as an outside adjuster is highly desired; two years of previous outside-adjuster experience is highly desired.
Proficiency in Xactimate and other relevant estimating software.
Strong critical-thinking and technical skills to assess damage accurately and expedite claim settlements.
Excellent communication and interpersonal skills to provide customer service.
Ability to travel to customers’ homes and handle virtual claims nationwide.
Detail-oriented and organized, with a focus on high-quality work.
Residency within the posted location is mandatory.
Ability and willingness to carry a 50-pound ladder and access a roof with up to a 6/12 pitch on a one- to two-story building.
Valid driver’s license and willingness to travel as part of the job.
Willingness to obtain an adjuster and/or appraiser license within 60 days of hire if required for the office or area; applicable licensing includes an additional background check.
Candidates must submit to a background investigation.
The position is unavailable to residents of California, Alaska, Hawaii, or Puerto Rico.

Nice To Haves

Two years of previous outside-adjuster experience.
Applicable active licenses, such as a Home Resident Property & Casualty License, Designated Home State Florida or Texas License, and/or applicable Appraiser License; eligible candidates may receive a $1,000 licensing sign-on bonus.

Responsibilities

Travel to customers’ homes to inspect property damage, investigate coverage, prepare estimates, and settle claims.
Handle virtual claims nationwide using available platforms and software, including Xactimate and ClaimsX Video Collaboration.
Focus on water-loss claims and provide policyholders with support and resolution.
Review property damage and interpret policies to determine coverage.
Communicate with customers by phone, email, and video, adapting communication to customer preferences and keeping them updated on claim progress.
Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants in accordance with legal and business standards.
Use estimating tools, job aids, and settlement platforms to resolve claims efficiently.
Document claim work accurately and promptly in the claims system and apply policies according to policy agreements.
Attend approximately two weeks of training in Dallas, Texas, and participate in ongoing training.
Obtain required adjuster and/or appraiser license(s) within 60 days of hire when applicable.

Benefits

Benefits package from the first day of employment, including time off, healthcare, and retirement benefits.
Competitive pay and support for continuous development and career advancement.
Flexible scheduling and a time-off policy intended to support work/life balance.
Initial and ongoing training.
401(k)/pension.
Education reimbursement.
Programs to help employees balance work with the rest of their lives.
Possible company car eligibility based on annual work mileage; mileage reimbursement for personal-vehicle use during work.
Comprehensive technology setup, including laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.