Property Adjuster
About The Position
West Bend is recognized as a Milwaukee Journal Sentinel Top Workplace and is committed to fostering a welcoming culture where associates feel a sense of belonging and appreciation. We hire talented individuals who are conscientious, dedicated, customer-focused, and able to build lasting relationships. We offer opportunities for meaningful work and professional growth. This role involves handling complex claims with minimal supervision, utilizing current Claims technology, researching coverage decisions, conducting thorough investigations, evaluating damages and liability, and negotiating settlements. Responsibilities include active file management, ensuring proper reserving, participating in training, presenting claims to a Committee, and supervising litigated files. The position also requires serving as a mentor, exhibiting a high level of customer service, and adhering to department audit guidelines.
Requirements
- Proficiency with computers and current technology
- Interpersonal skills
- Negotiation skills and problem solving skills
- Prior experience handling large and complex claims
- Oral and written communication skills
Nice To Haves
- Bachelor’s degree in Business, Insurance or related field
- Associate in Claims designation
- Associate in General Insurance designation
- CPCU coursework or other continuing education
Responsibilities
- Handle complex claims with minimal supervision and guidance from the manager.
- Utilize current Claims technology.
- Research and formulate a basis on which coverage decisions will be made.
- Conduct thorough investigations.
- Evaluate damages and liability.
- Negotiate settlements with insureds, claimants and attorneys.
- Active file management.
- Ensuring proper reserving.
- Participation in training activities.
- Presentation of claims to Committee.
- Supervision of litigated files.
- Serve as a mentor for others in the team or department.
- Consistently exhibit a high level of customer service and adherence to department audit guidelines.
Benefits
- Medical & Prescription Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Short and Long Term Disability
- Flexible Spending Accounts
- Life and Accidental Death & Disability
- Accident and Critical Illness Insurance
- Employee Assistance Program
- 401(k) Plan with Company Match
- Pet Insurance
- Paid Time Off (17 days standard first year, pro-rated based on month of hire, enhanced PTO may be available for experienced candidates)
- Bonus eligible based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
