Property Adj

Crawford•Salt Lake, UT

3d•Onsite

About The Position

The Property Adjuster handles field claims across Salt Lake City, Utah. Under general supervision and direction, the adjuster resolves moderately complex residential and commercial property claims by investigating losses, negotiating settlements, and presenting evidence in legal proceedings while maintaining adequate production levels. The role requires candidates to live in or near Salt Lake City; candidates who do not live in the area will not be considered. The adjuster examines claim forms, policies, endorsements, client instructions, and other records to determine coverage; investigates losses; sets reserves; prepares required reports; and settles claims within the carrier’s liability, client instructions, and applicable authority levels. The role also includes controlling claims costs, maintaining professional and technical knowledge through continuing education, conducting roof inspections as needed, and upholding the Crawford Code of Business Conduct. A variable schedule, including on-call work, may be required. Work beyond normal business hours and travel may be necessary depending on the caseload.

Requirements

Property adjusting experience.
Proficiency with Xactimate.
Ability to work independently in a field environment.
Must reside in or near Salt Lake City, Utah.
College degree or equivalent combination of education and experience.
At least 6 months of experience or completion of Crawford and Company’s basic property class, and/or continuing education requirements.
Good verbal and written communication skills.
Good attention to detail.
Strong analytical and mathematical ability.
Excellent interpersonal skills, including the ability to handle challenging situations and people.
Must be licensed as required by state and local jurisdictions.
Outside adjusters must have a valid driver’s license.
Must complete continuing education requirements outlined by Crawford Educational Services.

Nice To Haves

First-party claims experience is strongly preferred.

Responsibilities

Examine claim forms, policies, endorsements, client instructions, and other records to determine coverage.
Investigate claims by interviewing claimants and witnesses, obtaining official reports, inspecting physical damage, and comparing claim information with evidence.
Set loss reserves.
Prepare reports by collecting and summarizing information required by clients, government agencies, and Crawford.
Settle claims by determining the insurance carrier’s liability and applicable client instructions and authority levels; obtain demands, make offers, issue settlement checks, file with regulatory agencies, dispose of salvage, and pursue subrogation when appropriate.
Control claims costs.
Comply with federal and state regulations and service standards to maintain the company’s reputation and the integrity of its insurance products.
Recommend litigation when appropriate.
Present evidence at legal proceedings and produce reports and other documents as evidence.
Maintain the expected caseload and adequate production levels.
Maintain professional and technical knowledge through continuing education.
Conduct roof inspections as needed.
Uphold the Crawford Code of Business Conduct.
Participate in special projects or perform duties in other areas as requested.