Property Adjuster I
About The Position
The Property Adjuster I independently exercises discretion and judgment when handling property claims within a designated authority level. The role services an assigned territory and may handle litigated claims. It operates from a home office but requires daily travel to inspect property within the territory; the selected candidate should ideally live in Western Allegheny County, Beaver County, or nearby areas. A company car and equipment for working from home are provided. The hiring manager may also consider candidates for Property Adjuster II, with the level offered based on the candidate’s experience and qualifications. The position requires participation in catastrophe duty, which may involve short-notice travel to other locations for periods exceeding two consecutive weeks. Employees must complete Technical Learning Center Training within one year of hire and attend relevant training to stay current on estimating practices, policy changes, interpretations, and legislation. The role may involve litigated claims and participation on the Catastrophe Team when required.
Requirements
- High school diploma or GED and two years of claims handling experience, or equivalent; or high school diploma or GED and successful completion of ERIE-sponsored formal education; or a bachelor’s degree.
- Must live in the assigned territory unless the company approves a change.
- Must serve on catastrophe duty, which may require short-notice travel to other locations for periods exceeding two consecutive weeks.
- Willingness to pursue and complete Technical Learning Center Training.
- Willingness to obtain and maintain any required licenses.
- Valid driver’s license and good driving record.
- Ability to drive and travel regularly within the assigned territory.
- Ability to use required personal protective equipment.
- Ability to move over 50 pounds using lifting-aide equipment.
Nice To Haves
- Good time management and organizational skills.
- Successful completion of AIC 33 and AIC 35.
Responsibilities
- Contact policyholders about property claims within the assigned authority; investigate claims, interview insureds and witnesses, inspect damage, prepare estimates, and evaluate and recommend coverage.
- Handle property claims within designated authority, maintain adequate reserves, obtain and review reports and records, assess coverage and claim value, and determine and issue payments or decline payment as appropriate.
- Document claim files and submit final reports for closure.
- Identify subrogation situations and initiate appropriate action.
- Service the assigned territory and bring assigned claims to conclusion.
- Interact with agents and district sales managers on matters of mutual concern.
- Handle property claims involving damage or coverage; when needed, handle litigated claims, negotiate with plaintiff attorneys, or coordinate litigation with defense counsel.
- Develop and apply working knowledge of estimating practices and procedures for property claim adjustment.
- Attend industry-related and other training to stay current on policy changes, interpretation, and legislation.
- Complete Technical Learning Center Training within one year of hire.
- Participate on the Catastrophe Team when required.
- Maintain regular and predictable attendance.
- Perform other job-related duties as instructed by a supervisor or as needed.
Benefits
- Premier health, prescription, dental, and vision benefits for employees and dependents, with coverage beginning the first day of work.
- Low employee contributions to medical and prescription premiums; the company currently pays up to 97% of employees’ monthly premium costs.
- Traditional pension plan; full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match, in addition to the pension.
- Paid vacation, personal days, sick days, bereavement days, and parental leave.
- Tuition reimbursement for higher education and industry designations.
- Company-paid basic life insurance.
- Short- and long-term disability insurance.
- Orthodontic coverage for children and adults.
- Adoption assistance.
- Fertility and infertility coverage.
- Well-being programs.
- Paid volunteer hours for community service.
- Dollar-for-dollar matching of charitable gifts each year.
- Position may be eligible for an annual bonus payment.
- Company car and equipment to work from home.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
