Promotions Representative - Varied Shifts - Part Time

Northfield Park Racino•Northfield, IL

About The Position

The Promotions Representative assists with special events and promotions, including events supported by the VLT Marketing Department and casino-wide events coordinated by the Casino Special Events Department. The role also executes promotional events, completes special projects requested by management, and performs administrative work to support organized office operations. The representative processes and verifies promotional offers, including coupon codes and promotional build checks, and maintains records of promotional gift cards and Free Play offers to ensure accurate distribution, redemption, and documentation. Duties are performed in accordance with departmental and property policies, practices, and procedures. The schedule includes a combination of first- and second-shift hours, with weekends and holidays required.

Requirements

  • High school diploma or GED.
  • Proof of eligibility to work in the United States.
  • Ability to effectively communicate in English, both verbally and in writing.
  • Ability to communicate effectively, concisely, and logically in a timely manner and at an appropriate level while maintaining confidentiality.
  • Ability to multitask and work well in a fast-paced, team-oriented environment.
  • Excellent organizational skills, attention to detail, and ability to meet established deadlines under time constraints.
  • Excellent customer service and interpersonal skills to communicate effectively with business contacts.
  • Ability to work varied shifts, including weekends and holidays.

Nice To Haves

  • At least 1 year of relevant experience in hospitality or customer service.
  • Customer service experience.
  • Experience using Microsoft Office products, including Word, Excel, and Outlook.
  • Experience working in a similar setting, such as a hotel.

Responsibilities

  • Assist the VLT Marketing Department with executing special events and promotions.
  • Assist the Casino Special Events Department with executing casino-wide events.
  • Execute promotional events.
  • Complete special projects as requested by management.
  • Work independently when needed.
  • Perform day-to-day administrative tasks to support smooth and organized office operations.
  • Process and verify promotional offers, including coupon codes and promotional build checks, to ensure they are accurately applied and documented.
  • Track and maintain records of promotional gift cards and Free Play offers, ensuring accurate distribution, redemption, and documentation.
  • Perform other job-related duties as requested.
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