Project Support Coordinator II

Qlarant•Remote, Remote, US,

3d•$17 - $24

About The Position

The Project Support Coordinator II provides baseline support to project teams, helping them meet key deadlines and requirements. The role maintains project documentation, tracks progress, identifies potential risks or issues that could affect project delivery, and escalates concerns to management for review and follow-up. It also supports communication among team members, clients, and other partners to keep work aligned with project goals and objectives. The position performs day-to-day office functions, including reception services, processing mail and packages, maintaining office equipment and supplies, and taking minutes at assigned meetings. Under close supervision, the coordinator works closely with a manager to prioritize efforts.

Requirements

High school diploma or GED required; education may be substituted for experience.
2–4 years of experience required; work experience may be substituted for education.
Work under close supervision and coordinate priorities closely with a manager.

Nice To Haves

5–7 years of experience preferred.

Responsibilities

Coordinate and plan project activities to align with project goals and timelines.
Maintain organized and comprehensive project files and documentation, ensuring records are accurate, complete, and accessible, including documents containing protected health and individual information (PHI/PII).
Collect and record data related to project performance, outcomes, and key performance indicators, and summarize project progress and achievements.
Follow management-established processes to help track project resources, procurement, and personnel allocation to optimize resource use and meet project objectives.
Understand quality assurance processes to help ensure project deliverables meet established standards.
Collaborate with the team to integrate project activities with organizational goals.
Use project management tools and software to optimize project processes.
Communicate tactfully, react well under pressure, and treat others with respect and consideration regardless of their status or position.
Respond to customer needs, questions, and requests; manage difficult customer situations through active listening and clarification.
Mentor junior staff members.
Answer phone calls and facilitate communication among team members, clients, and other partners.
Provide day-to-day office support, including reception, processing mail and packages, and maintaining office equipment and supplies.
Take minutes at assigned meetings.